ERP Software
topic on 2 shows · 2 statements across 2 episodes
2 statements about ERP Software, every show
ERPs retain enterprise lock-in despite negative NPS due to switching costs
“Like if you take a, take the case of say ERP companies, they are probably, you know, those kind of companies which run at, say, -99 NPS, right? But nobody is able to throw them out of the organizations, right? And one of the reasons being is they are just resp…”