Email AI Responses

topic on 1 show · 1 statements across 1 episodes

the MAD Podcast

1 statements about Email AI Responses, every show

MAD Insight
Murchison: Ada added artificial email delays because instant AI replies had lower open rates
“So, like, you know, the, in other words, like, customers weren't opening these emails because they didn't believe that the email could be helpful if it came so instantly, right? So it was like an eight-minute delay that a lot of our customers use.”
Mike Murchison Feb 13, 2025 ▶ 1:02:10 Farewell, Chatbots: AI Agents Are Taking Over Customer Service | Mike Murchison, CEO, Ada

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