Most SaaS applications are just work management tools under different names
“Look, most SaaS tools Our work management tools. We just happen to call them by different names. The work for sales is called opportunity. Work for marketing is called campaigns. Work for support is called tickets. Work for ops is called incidents and work for…”
Agarwal: AI regulation will create internal corporate compliance and ethics jobs
“The very first thing, like just the tons of regulations. That means that every company will require people. More regulators inside of ethical committee and compliance, and I mean, tons of jobs that will just right there will get created inside the company itse…”
Pandey: Early PMF Requires Finding Customers Wanting One 10x Improvement
“You're negotiating with the market on less is more. Cause you know, you're young, you're early, they would like to have everything and the kitchen sink in your product. And you are trying to find innovators and early adopters. Who are not looking for everythin…”
Pandey: DevRev Miniaturizes Cloud Tenants to Support Free Tier Scale
“And we're doing that at DevRev right now where we have to miniaturize each tenant. You cannot spin up, you know, big things per tenant because then you want to really give it out to freemium users like the way you do in the world of open source where, you know…”
Pandey: Startups tackling large problems need bite-sized, high-dopamine initial use cases
“Even if you're solving a very large problem, find a use case that is easy to get dopamine on, and that is what becomes viral. Because once you build that little trust, because remember, trust is only built a bite-sized at a time, and you cannot build, you know…”
Pandey: DevRev deliberately withholds many internal features from customer marketing
“So there are many things in DevREV that we do within the company, but we're never going to expose and market it to the end users because it's like, We have the curse of knowledge.”
Pandey: DevRev integrates alongside enterprise incumbent tools rather than replacing them
“So in the large enterprises where they actually have these incumbent tools, we have to sit next to it. We have to do two-way syncs with them. We have to handshake, make sure that we don't go and disrupt what they've actually invested in.”
Pandey: Companies do not need separate tools for PMs, support, and devs
“So if you can unify this thing where the developers getting things in real time, and yet, you know, there is a way to put PMs and support people in the middle for more evolved companies, but that doesn't mean you need three tools. You can use security permissi…”
Pandey: Companies cannot sell developers CRM without speaking their native language
“We can't be sitting here and saying, you have DevCRM, DevCRM. They're like, what are you talking about? I don't deal with CRM. That's someone else's job. So we have to walk over to where they are, you know, talk their language, you know, make sure we pass the …”