Daniel Lang
person on 1 show · 4 statements across 1 episodes · said 5 times in 1 episodes since 2024
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the Official SaaStr Podcast 5
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Lang: SMB SaaS cannot scale if CEOs help close $6,000 deals
“When you built like a high velocity sales motion, you gotta find the systems to make it scale. And it can't be that, oh, you know, we need someone to help close to steel. Let's bring in the CEO when the deal size is only like, you know, six, seven, eight K ACV…”
Lang: Mangomint's CEO has not joined a sales call in 1,500 deals
“I haven't been talked to any sales prospect of the last, let's say, 1500 customers that we onboarded.”
Lang: Mangomint offers mid-month refunds with no questions asked
“We don't have contracts, so anybody can leave anytime they want. And we even like refund them like mid month, no questions asked. So we intentionally want to make it easy to leave Mangamin because that way we know that the customers that use us and pay us, the…”
Lang: Vertical SMB SaaS expansion relies entirely on cross-selling new products
“When you think about NRR with most enterprise software, a lot of it comes from seat expansion where you just get more folks to use your tool. We don't have that, right? Like there's none of that going on. So the expansion can only come from selling them new pr…”