Customer Support Team

topic on 2 shows · 2 statements across 2 episodes

the Neon Show 20VC

2 statements about Customer Support Team, every show

NEON SHOW Assertion Not checkable as stated
Ahluwalia: Apparel firm cut support staff from 16 to 3 using SagePilot
“One of the customers of Sage Pilot, like the 50 crore revenue company based in Jaipur they do clothes clothing, right? Women's clothing. And they mentioned that They have reduced their team of 16 people in customer support and customer lifecycle to three pe…”
Siddhartha Ahluwalia Mar 19, 2026 ▶ 21:26 Which AI Model are companies actually Paying For in 2026? | Rohit Agarwal, Portkey
20VC Disclosure
Flanagan: HubSpot is redeploying support teams affected by AI, not cutting them
“We are redeploying those teams to do other important work.”
Kieran Flanagan Jul 11, 2025 ▶ 13:02 20Growth: The Death of Growth Teams? | How Hubspot Use AI to Triple Email Conversion | The Future of AI SEO | Why Prompt Engineering is the New Coding | What Every CMO Needs to Know About AI in 2025

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