Customer Lockup
topic on 1 show · 1 statements across 1 episodes
1 statements about Customer Lockup, every show
Ferber: Cross-product data consumption creates customer lock-in and mitigates SaaS churn
“When you have multiple products, The same client, using your multiple products, you're, you start locking up your clients. So, usually one product consumes data from another product, and this creates a lockup and it's great for, mitigate your churn”