Customer Adoption

topic on 2 shows · 2 statements across 2 episodes

the Official SaaStr Podcast 20VC

2 statements about Customer Adoption, every show

SAASTR Assertion Not checkable as stated

Hott: Slack put every employee on bonus plans tied to ARR

“We did this at Slack. We put every single employee on a bonus plan, and we tied it to ARR and customer adoption.”

Maggie Hott Aug 6, 2025 ▶ 25:20 How to Build Top-Performing Sales Orgs with OpenAI's GTM Leader Maggie Hott

20VC Insight

Schroepfer: Superior technical specs rarely guarantee commercial customer adoption

“The world is full of this thing is cheaper, better, faster, but there's a whole bunch of reasons why people don't want to buy it.”

Mike Schroepfer May 29, 2024 ▶ 58:42 Mike Schroepfer: Former Meta CTO on "Why The Best Leaders are Like Music Conductors" | E1158 · 20VC with Harry Stebbings

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Customer Adoption

2 statements about Customer Adoption, every show

Turn any episode into a week of clips.