Contact Center QA

topic on 1 show · 1 statements across 1 episodes

the Official SaaStr Podcast

1 statements about Contact Center QA, every show

SAASTR Prediction Not checkable as stated
Lemkin: AI will transform contact center QA by late 2024
“That entire category by the end of next year will not, won't even resemble what it did. 24 months ago because of AI.”
Jason Lemkin Dec 29, 2023 ▶ 0:42 Why the Future of Customer Success, Sales & Marketing Has Changed with SaaStr CEO Jason Lemkin

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