CLV
topic on 1 show · 1 statements across 1 episodes
1 statements about CLV, every show
Hartsoe: High user engagement can indicate customer confusion rather than satisfaction
“If you don't know the CLV, then sometimes you can use an engagement as a proxy for how much somebody is interested in embedded in your system that has pros and cons to it. So for example, if I were heavily spending a lot of time in your systems, That doesn't n…”