Charging Per Resolved Case

topic on 1 show · 1 statements across 1 episodes

the MAD Podcast

1 statements about Charging Per Resolved Case, every show

MAD Assertion Supported
Intercom is shifting support software pricing from per-seat to per-resolved-case
“Intercom is an Irish founded company, and they're also reinventing customer service. There's a lot of interesting stuff in the customer service space, but they're moving their support product from charging per seat, right? The olden days model, which is how mo…”
Emily Glassberg Sands Jul 10, 2025 ▶ 1:09:43 The Rise of Agentic Commerce — Emily Glassberg Sands (Stripe)

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