Automated Resolution Pricing
topic on 1 show · 1 statements across 1 episodes
1 statements about Automated Resolution Pricing, every show
Ada shifts pricing to charge only for automatically resolved support conversations
“We're so big on this measure that not only is it the North Star measure of our entire company, but we're increasingly pricing, enabling our customers to price according to it. So we're actually only going to charge you for a conversation that's automatically r…”