Apr 6, 2022 · 1h 26m · acquired

Platforms and Power (with Hamilton Helmer and Chenyi Shi) · Acquired

Hamilton Helmer · 31m spoken Ben Gilbert · 20m spoken Chenyi Shi · 14m spoken David Rosenthal · 10m spoken Dan Albert · 2m spoken
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In this episode of Acquired, hosts Ben Gilbert and David Rosenthal interview 7 Powers author Hamilton Helmer and researcher Chenyi Shi to unpack Strategy 3.0, a strategic framework examining how multi-sided platforms create defensibility and capture long-term economic value.

How this conversation actually went

Every chapter scored 0–10 on four independent dynamics. Hover any point for the reasoning behind the score. Ben and David hold 37.9% of the talking time here. How this is scored →

Ben and David as informed peer 5.3 Guest teaching 4.9 Guest disagreement 1.3 Ben and David pushing back 1.6
05100:0020:0040:001:00:001:20:000:00–2:39 · Ben and David as informed peer 2/10 Acquired Arena Show Announcement and Brooks Running Guest Reveal Housekeeping segment where Ben Gilbert and David Rosenthal announce the Acquired Arena Show at Climate Pledge Arena and reveal Jim Weber, CEO of Brooks Running, as the guest.2:40–8:34 · Ben and David as informed peer 3/10 Episode Introduction and Unveiling Strategy 3.0 for Platforms Hosts introduce Hamilton Helmer and Chenyi Shi, followed by a sponsored interview with Solana Foundation executive director Dan Albert explaining stake pools and liquid staking.8:35–17:42 · Ben and David as informed peer 6/10 Defining Platforms, Strategy 3.0, and Lowering Transaction Costs Hamilton and Chenyi define platforms broadly as transaction intermediaries, using the historical analogy of ancient matchmakers. Ben and David synthesize this with digital platforms and transaction cost reduction.17:43–27:13 · Ben and David as informed peer 7/10 The Three-Question Framework and Ride-Sharing Multi-Homing Limits Chenyi introduces the three-question framework for evaluating platform power. Hamilton uses Uber and Lyft to demonstrate diminishing marginal returns of density and the power erosion caused by multi-homing.27:13–36:40 · Ben and David as informed peer 7/10 Heterogeneity of Preferences and Analyzing YouTube's Enduring Moat Chenyi explains heterogeneity of preferences using YouTube. A friendly debate ensues between Hamilton and Ben's search-intent perspective versus David and Chenyi's algorithmic feed viewpoint.36:40–47:10 · Ben and David as informed peer 7/10 Segment Perception Differences and the Surplus Leader Margin Chenyi contrasts Amazon and eBay seller economics before Hamilton discusses Steve Jobs and the Mac clone flubs. Chenyi introduces the surplus leader margin concept from Seven Powers.47:11–49:26 · Ben and David as informed peer 2/10 Sponsor Spotlight: Modern Treasury and Automated Payment Operations Sponsor read for Modern Treasury highlighting programmatic payment operations and payment volume growth.49:28–1:03:55 · Ben and David as informed peer 8/10 Ecosystem Extraction vs Surplus: TSMC vs Apple and Switching Costs Ben raises NZS Capital's critique of Apple's extraction versus TSMC leaving surplus. Hamilton explains TSMC's massive capex and ASML lock-in, with Ben adding historical details on EUV development.1:03:56–1:09:20 · Ben and David as informed peer 6/10 The Strategic Imperative of Power and Network Economics vs Network Effects Hamilton explains the strategic necessity of power after achieving product-market fit. Chenyi clearly delineates between network effects (value creation) and network economies (competitive barrier).1:09:24–1:12:25 · Ben and David as informed peer 2/10 Sponsor Spotlight: Mystery and End-to-End Team Engagement Solutions Sponsor read for Mystery detailing corporate team engagement experiences.1:12:27–1:16:40 · Ben and David as informed peer 7/10 Debunking Flywheels and Decomposing Multi-Participant Platform Power Hamilton challenges ubiquitous flywheel diagrams, asserting they reflect PMF rather than power. Chenyi describes swapping competitor logos on pitch deck flywheels to prove the lack of defensibility.1:16:41–1:23:58 · Ben and David as informed peer 7/10 Comprehensive Synthesis: Platform Economics, Matching, and Structural Moats Hamilton synthesizes core platform dynamics including matching efficiency curves and multi-homing friction. David draws parallels to NVIDIA's historical pivot to secure proprietary power.0:00–2:39 · Guest teaching 0/10 Acquired Arena Show Announcement and Brooks Running Guest Reveal Housekeeping segment where Ben Gilbert and David Rosenthal announce the Acquired Arena Show at Climate Pledge Arena and reveal Jim Weber, CEO of Brooks Running, as the guest.2:40–8:34 · Guest teaching 4/10 Episode Introduction and Unveiling Strategy 3.0 for Platforms Hosts introduce Hamilton Helmer and Chenyi Shi, followed by a sponsored interview with Solana Foundation executive director Dan Albert explaining stake pools and liquid staking.8:35–17:42 · Guest teaching 6/10 Defining Platforms, Strategy 3.0, and Lowering Transaction Costs Hamilton and Chenyi define platforms broadly as transaction intermediaries, using the historical analogy of ancient matchmakers. Ben and David synthesize this with digital platforms and transaction cost reduction.17:43–27:13 · Guest teaching 7/10 The Three-Question Framework and Ride-Sharing Multi-Homing Limits Chenyi introduces the three-question framework for evaluating platform power. Hamilton uses Uber and Lyft to demonstrate diminishing marginal returns of density and the power erosion caused by multi-homing.27:13–36:40 · Guest teaching 7/10 Heterogeneity of Preferences and Analyzing YouTube's Enduring Moat Chenyi explains heterogeneity of preferences using YouTube. A friendly debate ensues between Hamilton and Ben's search-intent perspective versus David and Chenyi's algorithmic feed viewpoint.36:40–47:10 · Guest teaching 7/10 Segment Perception Differences and the Surplus Leader Margin Chenyi contrasts Amazon and eBay seller economics before Hamilton discusses Steve Jobs and the Mac clone flubs. Chenyi introduces the surplus leader margin concept from Seven Powers.47:11–49:26 · Guest teaching 0/10 Sponsor Spotlight: Modern Treasury and Automated Payment Operations Sponsor read for Modern Treasury highlighting programmatic payment operations and payment volume growth.49:28–1:03:55 · Guest teaching 7/10 Ecosystem Extraction vs Surplus: TSMC vs Apple and Switching Costs Ben raises NZS Capital's critique of Apple's extraction versus TSMC leaving surplus. Hamilton explains TSMC's massive capex and ASML lock-in, with Ben adding historical details on EUV development.1:03:56–1:09:20 · Guest teaching 8/10 The Strategic Imperative of Power and Network Economics vs Network Effects Hamilton explains the strategic necessity of power after achieving product-market fit. Chenyi clearly delineates between network effects (value creation) and network economies (competitive barrier).1:09:24–1:12:25 · Guest teaching 0/10 Sponsor Spotlight: Mystery and End-to-End Team Engagement Solutions Sponsor read for Mystery detailing corporate team engagement experiences.1:12:27–1:16:40 · Guest teaching 7/10 Debunking Flywheels and Decomposing Multi-Participant Platform Power Hamilton challenges ubiquitous flywheel diagrams, asserting they reflect PMF rather than power. Chenyi describes swapping competitor logos on pitch deck flywheels to prove the lack of defensibility.1:16:41–1:23:58 · Guest teaching 6/10 Comprehensive Synthesis: Platform Economics, Matching, and Structural Moats Hamilton synthesizes core platform dynamics including matching efficiency curves and multi-homing friction. David draws parallels to NVIDIA's historical pivot to secure proprietary power.0:00–2:39 · Guest disagreement 0/10 Acquired Arena Show Announcement and Brooks Running Guest Reveal Housekeeping segment where Ben Gilbert and David Rosenthal announce the Acquired Arena Show at Climate Pledge Arena and reveal Jim Weber, CEO of Brooks Running, as the guest.2:40–8:34 · Guest disagreement 0/10 Episode Introduction and Unveiling Strategy 3.0 for Platforms Hosts introduce Hamilton Helmer and Chenyi Shi, followed by a sponsored interview with Solana Foundation executive director Dan Albert explaining stake pools and liquid staking.8:35–17:42 · Guest disagreement 1/10 Defining Platforms, Strategy 3.0, and Lowering Transaction Costs Hamilton and Chenyi define platforms broadly as transaction intermediaries, using the historical analogy of ancient matchmakers. Ben and David synthesize this with digital platforms and transaction cost reduction.17:43–27:13 · Guest disagreement 2/10 The Three-Question Framework and Ride-Sharing Multi-Homing Limits Chenyi introduces the three-question framework for evaluating platform power. Hamilton uses Uber and Lyft to demonstrate diminishing marginal returns of density and the power erosion caused by multi-homing.27:13–36:40 · Guest disagreement 3/10 Heterogeneity of Preferences and Analyzing YouTube's Enduring Moat Chenyi explains heterogeneity of preferences using YouTube. A friendly debate ensues between Hamilton and Ben's search-intent perspective versus David and Chenyi's algorithmic feed viewpoint.36:40–47:10 · Guest disagreement 2/10 Segment Perception Differences and the Surplus Leader Margin Chenyi contrasts Amazon and eBay seller economics before Hamilton discusses Steve Jobs and the Mac clone flubs. Chenyi introduces the surplus leader margin concept from Seven Powers.47:11–49:26 · Guest disagreement 0/10 Sponsor Spotlight: Modern Treasury and Automated Payment Operations Sponsor read for Modern Treasury highlighting programmatic payment operations and payment volume growth.49:28–1:03:55 · Guest disagreement 2/10 Ecosystem Extraction vs Surplus: TSMC vs Apple and Switching Costs Ben raises NZS Capital's critique of Apple's extraction versus TSMC leaving surplus. Hamilton explains TSMC's massive capex and ASML lock-in, with Ben adding historical details on EUV development.1:03:56–1:09:20 · Guest disagreement 2/10 The Strategic Imperative of Power and Network Economics vs Network Effects Hamilton explains the strategic necessity of power after achieving product-market fit. Chenyi clearly delineates between network effects (value creation) and network economies (competitive barrier).1:09:24–1:12:25 · Guest disagreement 0/10 Sponsor Spotlight: Mystery and End-to-End Team Engagement Solutions Sponsor read for Mystery detailing corporate team engagement experiences.1:12:27–1:16:40 · Guest disagreement 3/10 Debunking Flywheels and Decomposing Multi-Participant Platform Power Hamilton challenges ubiquitous flywheel diagrams, asserting they reflect PMF rather than power. Chenyi describes swapping competitor logos on pitch deck flywheels to prove the lack of defensibility.1:16:41–1:23:58 · Guest disagreement 1/10 Comprehensive Synthesis: Platform Economics, Matching, and Structural Moats Hamilton synthesizes core platform dynamics including matching efficiency curves and multi-homing friction. David draws parallels to NVIDIA's historical pivot to secure proprietary power.0:00–2:39 · Ben and David pushing back 0/10 Acquired Arena Show Announcement and Brooks Running Guest Reveal Housekeeping segment where Ben Gilbert and David Rosenthal announce the Acquired Arena Show at Climate Pledge Arena and reveal Jim Weber, CEO of Brooks Running, as the guest.2:40–8:34 · Ben and David pushing back 0/10 Episode Introduction and Unveiling Strategy 3.0 for Platforms Hosts introduce Hamilton Helmer and Chenyi Shi, followed by a sponsored interview with Solana Foundation executive director Dan Albert explaining stake pools and liquid staking.8:35–17:42 · Ben and David pushing back 2/10 Defining Platforms, Strategy 3.0, and Lowering Transaction Costs Hamilton and Chenyi define platforms broadly as transaction intermediaries, using the historical analogy of ancient matchmakers. Ben and David synthesize this with digital platforms and transaction cost reduction.17:43–27:13 · Ben and David pushing back 2/10 The Three-Question Framework and Ride-Sharing Multi-Homing Limits Chenyi introduces the three-question framework for evaluating platform power. Hamilton uses Uber and Lyft to demonstrate diminishing marginal returns of density and the power erosion caused by multi-homing.27:13–36:40 · Ben and David pushing back 4/10 Heterogeneity of Preferences and Analyzing YouTube's Enduring Moat Chenyi explains heterogeneity of preferences using YouTube. A friendly debate ensues between Hamilton and Ben's search-intent perspective versus David and Chenyi's algorithmic feed viewpoint.36:40–47:10 · Ben and David pushing back 2/10 Segment Perception Differences and the Surplus Leader Margin Chenyi contrasts Amazon and eBay seller economics before Hamilton discusses Steve Jobs and the Mac clone flubs. Chenyi introduces the surplus leader margin concept from Seven Powers.47:11–49:26 · Ben and David pushing back 0/10 Sponsor Spotlight: Modern Treasury and Automated Payment Operations Sponsor read for Modern Treasury highlighting programmatic payment operations and payment volume growth.49:28–1:03:55 · Ben and David pushing back 3/10 Ecosystem Extraction vs Surplus: TSMC vs Apple and Switching Costs Ben raises NZS Capital's critique of Apple's extraction versus TSMC leaving surplus. Hamilton explains TSMC's massive capex and ASML lock-in, with Ben adding historical details on EUV development.1:03:56–1:09:20 · Ben and David pushing back 2/10 The Strategic Imperative of Power and Network Economics vs Network Effects Hamilton explains the strategic necessity of power after achieving product-market fit. Chenyi clearly delineates between network effects (value creation) and network economies (competitive barrier).1:09:24–1:12:25 · Ben and David pushing back 0/10 Sponsor Spotlight: Mystery and End-to-End Team Engagement Solutions Sponsor read for Mystery detailing corporate team engagement experiences.1:12:27–1:16:40 · Ben and David pushing back 3/10 Debunking Flywheels and Decomposing Multi-Participant Platform Power Hamilton challenges ubiquitous flywheel diagrams, asserting they reflect PMF rather than power. Chenyi describes swapping competitor logos on pitch deck flywheels to prove the lack of defensibility.1:16:41–1:23:58 · Ben and David pushing back 1/10 Comprehensive Synthesis: Platform Economics, Matching, and Structural Moats Hamilton synthesizes core platform dynamics including matching efficiency curves and multi-homing friction. David draws parallels to NVIDIA's historical pivot to secure proprietary power.

speaking balance: gold is Ben and David, purple is the guest (3 minute bins)

0:00 · Ben and David 90.7% · guest 9.3%0:00 · Ben and David 90.7% · guest 9.3%3:00 · Ben and David 75.5% · guest 24.5%3:00 · Ben and David 75.5% · guest 24.5%6:00 · Ben and David 9.2% · guest 90.8%6:00 · Ben and David 9.2% · guest 90.8%9:00 · Ben and David 13.3% · guest 86.7%9:00 · Ben and David 13.3% · guest 86.7%12:00 · Ben and David 40.4% · guest 59.6%12:00 · Ben and David 40.4% · guest 59.6%15:00 · Ben and David 41% · guest 59%15:00 · Ben and David 41% · guest 59%18:00 · Ben and David 0% · guest 100%18:00 · Ben and David 0% · guest 100%21:00 · Ben and David 28.4% · guest 71.6%21:00 · Ben and David 28.4% · guest 71.6%24:00 · Ben and David 34.6% · guest 65.4%24:00 · Ben and David 34.6% · guest 65.4%27:00 · Ben and David 44.3% · guest 55.7%27:00 · Ben and David 44.3% · guest 55.7%30:00 · Ben and David 25.9% · guest 74.1%30:00 · Ben and David 25.9% · guest 74.1%33:00 · Ben and David 39.8% · guest 60.2%33:00 · Ben and David 39.8% · guest 60.2%36:00 · Ben and David 33.3% · guest 66.7%36:00 · Ben and David 33.3% · guest 66.7%39:00 · Ben and David 50.3% · guest 49.7%39:00 · Ben and David 50.3% · guest 49.7%42:00 · Ben and David 22.9% · guest 77.1%42:00 · Ben and David 22.9% · guest 77.1%45:00 · Ben and David 41.2% · guest 58.8%45:00 · Ben and David 41.2% · guest 58.8%48:00 · Ben and David 83% · guest 17%48:00 · Ben and David 83% · guest 17%51:00 · Ben and David 16.5% · guest 83.5%51:00 · Ben and David 16.5% · guest 83.5%54:00 · Ben and David 11% · guest 89%54:00 · Ben and David 11% · guest 89%57:00 · Ben and David 46.2% · guest 53.8%57:00 · Ben and David 46.2% · guest 53.8%1:00:00 · Ben and David 48.9% · guest 51.1%1:00:00 · Ben and David 48.9% · guest 51.1%1:03:00 · Ben and David 19.3% · guest 80.7%1:03:00 · Ben and David 19.3% · guest 80.7%1:06:00 · Ben and David 13.9% · guest 86.1%1:06:00 · Ben and David 13.9% · guest 86.1%1:09:00 · Ben and David 88.5% · guest 11.5%1:09:00 · Ben and David 88.5% · guest 11.5%1:12:00 · Ben and David 43.6% · guest 56.4%1:12:00 · Ben and David 43.6% · guest 56.4%1:15:00 · Ben and David 23.7% · guest 76.3%1:15:00 · Ben and David 23.7% · guest 76.3%1:18:00 · Ben and David 9.5% · guest 90.5%1:18:00 · Ben and David 9.5% · guest 90.5%1:21:00 · Ben and David 37.8% · guest 62.2%1:21:00 · Ben and David 37.8% · guest 62.2%1:24:00 · Ben and David 93.9% · guest 6.1%1:24:00 · Ben and David 93.9% · guest 6.1%
Sharpest disagreement ▶ 1:12:39 Hamilton declares: When you see a flywheel, run for the hills

Hamilton directly dismisses one of venture capital's most popular tropes, stating flywheels indicate product-market fit but reveal nothing about durable strategic power.

Hardest push from Ben and David ▶ 34:53 David rejects Hamilton and Ben's search-driven YouTube thesis

David explicitly pushes back against the premise that YouTube users arrive with specific search intent, arguing recommendation-driven passive discovery represents modern platform consumption.

Biggest teaching moment ▶ 1:08:50 Chenyi clarifies network effects versus network economies

Chenyi crisply resolves a recurring confusion for the hosts by explaining that network effects merely describe value creation, whereas network economies require defensible competitive barriers.

Ben and David hold their own ▶ 53:16 Ben details Intel's EUV divestment and ASML consortia

Ben demonstrates deep industry domain expertise by citing the historical EUV development consortium, explaining how Intel divested and TSMC capitalized on the long-term capex wave.

the scores for every segment, with the reasoning behind each
ChapterTopicBen and David as informed peerGuest teachingGuest disagreementBen and David pushing backWhy
Acquired Arena Show Announcement and Brooks Running Guest Reveal 2000 Housekeeping segment where Ben Gilbert and David Rosenthal announce the Acquired Arena Show at Climate Pledge Arena and reveal Jim Weber, CEO of Brooks Running, as the guest.
Episode Introduction and Unveiling Strategy 3.0 for Platforms 3400 Hosts introduce Hamilton Helmer and Chenyi Shi, followed by a sponsored interview with Solana Foundation executive director Dan Albert explaining stake pools and liquid staking.
Defining Platforms, Strategy 3.0, and Lowering Transaction Costs 6612 Hamilton and Chenyi define platforms broadly as transaction intermediaries, using the historical analogy of ancient matchmakers. Ben and David synthesize this with digital platforms and transaction cost reduction.
The Three-Question Framework and Ride-Sharing Multi-Homing Limits 7722 Chenyi introduces the three-question framework for evaluating platform power. Hamilton uses Uber and Lyft to demonstrate diminishing marginal returns of density and the power erosion caused by multi-homing.
Heterogeneity of Preferences and Analyzing YouTube's Enduring Moat 7734 Chenyi explains heterogeneity of preferences using YouTube. A friendly debate ensues between Hamilton and Ben's search-intent perspective versus David and Chenyi's algorithmic feed viewpoint.
Segment Perception Differences and the Surplus Leader Margin 7722 Chenyi contrasts Amazon and eBay seller economics before Hamilton discusses Steve Jobs and the Mac clone flubs. Chenyi introduces the surplus leader margin concept from Seven Powers.
Sponsor Spotlight: Modern Treasury and Automated Payment Operations 2000 Sponsor read for Modern Treasury highlighting programmatic payment operations and payment volume growth.
Ecosystem Extraction vs Surplus: TSMC vs Apple and Switching Costs 8723 Ben raises NZS Capital's critique of Apple's extraction versus TSMC leaving surplus. Hamilton explains TSMC's massive capex and ASML lock-in, with Ben adding historical details on EUV development.
The Strategic Imperative of Power and Network Economics vs Network Effects 6822 Hamilton explains the strategic necessity of power after achieving product-market fit. Chenyi clearly delineates between network effects (value creation) and network economies (competitive barrier).
Sponsor Spotlight: Mystery and End-to-End Team Engagement Solutions 2000 Sponsor read for Mystery detailing corporate team engagement experiences.
Debunking Flywheels and Decomposing Multi-Participant Platform Power 7733 Hamilton challenges ubiquitous flywheel diagrams, asserting they reflect PMF rather than power. Chenyi describes swapping competitor logos on pitch deck flywheels to prove the lack of defensibility.
Comprehensive Synthesis: Platform Economics, Matching, and Structural Moats 7611 Hamilton synthesizes core platform dynamics including matching efficiency curves and multi-homing friction. David draws parallels to NVIDIA's historical pivot to secure proprietary power.

Statements from this episode (20)

Assertion Supported
Brooks Running Grew From Millions to Over $1B Revenue Under Jim Weber
“What they went from under Jim, they went from like de minimis small number of millions of revenue to over a billion in revenue a year competing with Nike and Adidas.”
David Rosenthal Apr 6, 2022 ▶ 1:00
Insight
Value Creation Has Two Distinct Step Changes: Product-Market Fit and Power
“There are really two major step changes in the value of a company. The first is product market fit, and the second is getting power. And they're quite distinct and involve different things.”
Hamilton Helmer Apr 6, 2022 ▶ 9:03
Insight
Platforms Are Transaction Intermediaries, Not Inherently Bounded to Digital Technology
“We think of it as an intermediary for transactions. And that's it. I know sometimes we see people sort of think of platforms as being bounded to digital technologies. People equate the term platform as digital platforms. For us, that's actually limiting the sc…”
Chenyi Shi Apr 6, 2022 ▶ 11:29
Insight
Low-Friction Technology Accelerates Rapid Platform Scaling But Undermines Competitive Defensibility
“All these things that reduce friction are easily available to lots of people, and so your very ability to spin up quickly and make something happen, and it seems very powerful, may in fact be the very thing that makes it easy for a competitor to catch you.”
Hamilton Helmer Apr 6, 2022 ▶ 17:15
Insight
Frictionless Multi-Homing by Both Customer Groups Eliminates a Platform's Scale Advantage
“It doesn't matter if my platform is right now larger if technically both groups of my customers can frictionlessly multi-home on the other platform.”
Chenyi Shi Apr 6, 2022 ▶ 24:08
Disclosure
Uber Killed Ben Gilbert's Ride-Sharing Meta-Search Startup by Cutting API Access
“At one point I started a startup that actually got killed by Uber, not willing to play ball with us and cutting off our API, but it's effectively a meta search for ride sharing to be able to find the fastest, closest ride to you independent of who's actually p…”
Ben Gilbert Apr 6, 2022 ▶ 24:47
Insight
Preference Heterogeneity Dictates How Quickly Platform Returns to Scale Diminish
“Returns to scale is always diminishing, but how quickly it diminishes depends on the space you operate in.”
Chenyi Shi Apr 6, 2022 ▶ 27:19
Opinion
YouTube's Unmatched Watch-Time Data Creates an Insurmountable Discovery Advantage Over Copycats
“So YouTube accumulates this unique set of knowledge about both what you like and watch time of others that attest to the quality of the video. So that makes the search so much easier on YouTube compared to A competitive platform, even if it's a complete copyca…”
Chenyi Shi Apr 6, 2022 ▶ 29:15
Insight
Platforms Relying on Long-Tail Edge Cases Possess Strong Defensible Power Potential
“If edge cases matter, there's a pretty good chance there's an opportunity for power. And because when you say edge cases matter, what you're really saying is that curve doesn't flatten out very quickly.”
Hamilton Helmer Apr 6, 2022 ▶ 30:02
Opinion
Multi-Homing Costs for Video Creators Cross-Uploading Between Platforms Are Low
“The cost of multi-homing on the creator side is actually not huge. You take your catalog, you upload to another platform, it shouldn't be theoretically impossible.”
Chenyi Shi Apr 6, 2022 ▶ 32:31
What-if
Apple Could Have Achieved Dominant PC Power Had the Apple III Succeeded
“I think if they hadn't completely flubbed the Mac three, I think they might've ended up in a very attractive power position because they did own the stack and they did own the operating system and they didn't yet own the processor, but they could eventually.”
Hamilton Helmer Apr 6, 2022 ▶ 41:39
Insight
Innovators Cannot Out-Invent Competition Forever Without Achieving Structural Strategic Power
“People that are just amazing at innovation, which I have a huge admiration for. That is to say, getting product market fit, think that they can just out invent the competition forever. And that story usually doesn't end well, I don't think. And the things you'…”
Hamilton Helmer Apr 6, 2022 ▶ 43:26
Assertion Partly supported
Intel Divested From Funding ASML's EUV Development, Doubting Its Ultimate Viability
“In the early 2000, even Intel, I think, funded ASML's development, a big industry consortium, including Intel, of the EUV, and then thought the technology was gonna die, and so I think three or four years in, divested.”
Ben Gilbert Apr 6, 2022 ▶ 53:18
Insight
TSMC Rationally Trades Current Profit Margins to Secure Long-Term Customer Predictability
“That performance frontier is moving in sort of a kind of predictable way, and so being a leader in technology means that you are a cost and performance leader in the business, and so it makes a lot of sense to me to kind of give up current profits to guarantee…”
Hamilton Helmer Apr 6, 2022 ▶ 56:28
Insight
Companies Should Prioritize Customer Value Creation Over Engineering Artificial Switching Costs
“And my advice always is don't think, how am I going to lock in my customers, but actually think of it a different way. What is it that I can do for my customers that create value for them And then if that proposition has with it a way that they're tied to me, …”
Hamilton Helmer Apr 6, 2022 ▶ 1:01:58
Insight
Platforms Constantly Compete Against Disintermediation by Buyers and Sellers Transacting Directly
“Platforms are naturally also competing with their own customers, because what if your customers go direct to each other? Buyers and sellers just transact off you. So as a platform, you have to first prove that you provide enough value that they should pay you …”
Chenyi Shi Apr 6, 2022 ▶ 1:02:58
Insight
Additive Direct Network Effects Strongly Drive Winner-Take-All Market Outcomes
“A direct network effect is where your joining has an immediate value impact on somebody that's sort of on the same side. So I joined Facebook because I'm your friend, and those effects are strong because they're additive. So another friend's join, it doesn't s…”
Hamilton Helmer Apr 6, 2022 ▶ 1:07:41
Insight
Network Effects Describe Value Creation; Strategic Power Requires Defensibility Against Competition
“Network effects describes only the value creation, and it's a statement without consideration about competition, which the latter is all power is about. So regardless of how we end up defining network economies, it is the type of platform that we believe has p…”
Chenyi Shi Apr 6, 2022 ▶ 1:08:56
Insight
Flywheels Signal Strong Product-Market Fit But Tell You Nothing About Power
“So flywheels are a sign of product market fit. And tell you absolutely nothing about power.”
Hamilton Helmer Apr 6, 2022 ▶ 1:12:52
Insight
Platform Power Requires Delivering Materially Superior Matching Driven by Asymmetric Scale
“So the value comes from matching a buyer and a seller, but power in these things is really different. It comes from one platform doing this materially better than another platform, And that the thing that drives that difference in performance is sustainable. T…”
Hamilton Helmer Apr 6, 2022 ▶ 1:20:10
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