MyChart, every mention

Epic Systems (MyChart) · Acquired Apr 21, 2025 · 18 mentions

• ▶ 0:58 Ben Gilbert Yes, you probably know them from their medical patient software MyChart that, if you're listening to this, you most likely use.
• ▶ 1:02:38 David Rosenthal Epic also launches MyChart.
• ▶ 1:02:42 David Rosenthal If you had asked me before doing research for this episode, when would I guess that MyChart launched?
• ▶ 1:03:36 David Rosenthal Well, I want to come back in a minute to how important this is for Epic and their customers, but the origin story of my chart is kind of fun.
• ▶ 1:05:09 David Rosenthal And out of that is born the initial idea for MyChart.
• ▶ 1:05:32 Ben Gilbert Come on, MyChart in 99 is real cutting edge.
• ▶ 1:06:18 David Rosenthal Brutal, but the other really compelling use case for my chart, especially when it first launches and even through to today is managing family members care.
• ▶ 1:06:29 David Rosenthal You have elderly parents who are using the health system as you do, as you get older and you need to help manage that, but you don't live in the same city or even if you do having my chart access to family members was.
• ▶ 1:06:54 David Rosenthal Once they add self-scheduling into MyChart, this becomes the greatest thing for hospitals.
• ▶ 1:07:13 David Rosenthal Before MyChart and self-scheduling and the waitlist that MyChart manages for patients, if a patient no-showed, that was lost revenue for you as a hospital system.
• ▶ 1:07:35 Ben Gilbert Today there are a hundred and ninety one million active users of MyChart, and this is deduplicated.
• ▶ 1:07:41 Ben Gilbert This is active, unique users of MyChart today.
• ▶ 1:07:45 David Rosenthal So on the back of this, they launch MyChart in 2000, Epicare inpatient in 2001.
• ▶ 1:54:06 David Rosenthal So like, if you're a hospital system, you have your own technical specialist team for your Epicare EMR, for MyChart, for Resolute, for Cosmos, for, you name it, anything you use, you have your own dedicated team for that.
• ▶ 1:57:42 David Rosenthal They also do things like they have never in its entire history changed the price of my chart.
• ▶ 2:08:57 Ben Gilbert I used it as a part of prepping for this episode to join all my MyChart accounts across the three health systems I have in Seattle.
• ▶ 2:20:06 Ben Gilbert It is totally amazing to be able to message your doctor about something and pull up your own records electronically, as we talked about with MyChart.
• ▶ 3:18:08 David Rosenthal It's not really a consumer brand, you know, my charger, but no, no, you're totally right.