Insight certainty 4/5 debate potential 2/5

Feaster: Creating new customer roles is ultimate category creation

Michel Feaster · a16z Podcast | Creating a Category, from Pricing to Positioning · Jan 2, 2019 · at 17:31

Michel Feaster, CEO of Usermind, discusses enterprise software category creation strategies on the a16z podcast.

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“If you can create a new role in a company, it's the ultimate act of category creation.”

quote is from the automated transcript, cleaned for reading: filler sounds and stutters are removed, nothing is rephrased. names can be misheard (the analysis reads context, assessments check outside sources). how →

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Prediction Not checkable as stated
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Michel Feaster Jan 2, 2019 ▶ 27:45 a16z Podcast | Creating a Category, from Pricing to Positioning
Prediction Not checkable as stated
Feaster: Dedicated business tech teams will own customer journeys by 2028
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Michel Feaster Jan 2, 2019 ▶ 18:41 a16z Podcast | Creating a Category, from Pricing to Positioning
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