Assertion certainty 4/5 debate potential 2/5

Massa: Kavak approves car loans in under three minutes

Ale Massa · Kavak's Playbook for Rebuilding a Company Around AI · Aug 9, 2026 · at 14:09

Ale Massa, Head of AI at Kavak, explains how vertical integration and AI-driven customer data dramatically shorten loan underwriting times in emerging markets.

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“And usually in, in Mexico and in some emerging markets, it'll get like two months or more to get a car loan approved. We usually approve it in under three minutes which is like pretty cool because we have all this data around the customer and the car.”

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