Kavak Bet AI Agents Could Outperform Its Best Human Hires
Ale Massa · Kavak's Playbook for Rebuilding a Company Around AI · Aug 9, 2026 · at 6:12
Ale Massa (Head of AI at Kavak) explains the core bets behind Kavak's corporate transformation around AI agents.
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“And this is the second bet that we made that, that we could build superhuman agents. This means that by every dimension that matters, like conversion, lifetime value customer experience, our agents would outperform the best human we had ever hired.”
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