Insight
Goslins: Physical museums' core strength is shared awe at artifacts
“The thing that museums do better than anything else is inspire awe at being in the presence of something spectacular and sharing that with the people around you.”
Assertion Not checkable as stated
Goslins: Museums relied on three tools for 100 years
“Museums have been using the same two or three tools for the last hundred years.”
Prediction Not checkable as stated
Goslins: Location tracking will become a key museum tool within years
“The technology is evolving and evolving, and I have a feeling in a few years it's going to be to a place where it'll be a hugely effective tool in allowing us to both track and impart information to patrons as they walk through the space.”
Insight
Goslins: Digital technology enables museums to meet visitor demand for personalization
“I do think one of the opportunities that technology can help us solve in the museum world is this Desire for personalization. That is something that technology that we don't particularly do well.”
Prediction Not checkable as stated
Goslins: Museums will have the same tech integration conversations in 20 years
“I think 20 years from now we'll be having the same conversation with different technologies. I do, you know. Museums, for many reasons, they're not leaders, they're laggers, and in some ways that's good because we really are so protective of our core experienc…”
Insight
Goslins: Museum expectations have shifted from monologue to dialogue
“In general, the expectation has gone from the museum is a monologue to it's a dialogue.”
Assertion Supported
Goslins: LACMA and SFMOMA lead experiments in visitor tracking tech
“Both LACMA and SFMOMA are engaged in very robust experiments on how to use that and are sort of the beta testing, I think, for a lot of us.”
Assertion Not checkable as stated
Goslins: Free entry means the Smithsonian lacks basic visitor data
“Because we're a free set of museums. You know, we don't have a lot of information on our visitors.”
Assertion Supported
Goslins: Horsens Prison Museum uses RFID cards for personalized exhibits
“There's the Horsens Prison Museum in Denmark, in which you come in, and this uses RFID technology, and you can pick A character, and it's a prison guard, or it's an inmate, or it's a cook, and as you go and you get a card with that person's identity, and as yo…”
Assertion Partly supported
Goslins: Welsh National Museums use apps and beacons to personalize content
“The National Museum System of Wales, where across all of their museums, before you go, you download an app, you put in all your preferences. How old are you? What are you interested in? You know, what level of information is interesting to you? And then as you…”
Assertion Supported
Smithsonian Natural History Museum uses AR app Skin and Bones
“In the digging deeper category, there's an app in our Museum of Natural History in our Bones Hall, which has all of our skeletons, and it's called Skin and Bones, and it uses augmented reality.”
Assertion Supported
Cooper Hewitt Design Museum uses interactive digital pen technology
“So at the Cooper Hewitt Design Museum in New York, we have the pen. It allows you to go into this amazing design museum and using a checkout device to capture information, in some instances to drag those objects onto an interactive table and manipulate them, o…”
