Nov 14, 2024 · 27m · a16z

The Future of Health Insurance in a Work Remote World

Chris Ellis · 15m spoken Adam Beckman · 4m spoken Julie Yoo · 3m spoken Jay Rughani · 1m spoken
0:00 / 0:00
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In this episode of a16z's 'Raising Health' podcast, hosts Julie Yoo and Jay Rughani speak with Thatch co-founders Chris Ellis and Adam Beckman about how Individual Coverage Health Reimbursement Arrangements (ICHRA) and modern fintech infrastructure are reshaping employee health insurance. They detail the transition from rigid, employer-tied group plans to flexible, portable defined-contribution benefits tailored for modern remote workforces.

How this conversation actually went

Every chapter scored 0–10 on four independent dynamics. Hover any point for the reasoning behind the score. How this is scored →

The host as informed peer 3.3 Guest teaching 4.7 Guest disagreement 0.4 The host pushing back 1.0
05100:0010:0020:000:00–3:17 · The host as informed peer 1/10 Title Sequence: Health Benefits 2.0 Julie opens with an introductory framing question about historical factors leading to employer health insurance. Chris responds with an extensive history lesson on early 1900s out-of-pocket care, 1929 Blue Cross origins, and WWII wage freezes.3:17–6:40 · The host as informed peer 3/10 Expanding the Target Market for Health Benefits Julie notes healthcare buyer scale contrasts before asking about target customers. Adam and Chris detail Thatch's expansion beyond tech startups into trucking, solar, and clinics, along with job-lock statistics.6:40–9:44 · The host as informed peer 5/10 Understanding ICHRA and the Shift to Defined Contribution Julie actively synthesizes ICHRA mechanics, explaining how monolithic group plans limit remote workers compared to localized defined contributions. Chris validates her framing and expands on the 401(k) and HSA historical parallels.9:44–12:12 · The host as informed peer 4/10 Solving the FinTech and Tooling Challenges of ICHRA Jay challenges the hosts by highlighting rising insurance costs and asking directly if ICHRA is a silver bullet. Adam rejects the silver bullet framing, explaining that adoption has been limited by tooling gaps rather than policy flaws.12:12–14:58 · The host as informed peer 6/10 Adoption Curves, Growth Vectors, and Carrier Dynamics Julie demonstrates deep healthcare domain expertise by comparing ICHRA to decade-long adoption curves of Medicare Advantage and ACA, even adding 'Medicaid redeterminations' to complete Chris's carrier analysis.14:58–18:09 · The host as informed peer 2/10 Ecosystem Integration and the HSA Adoption Blueprint Julie asks about ecosystem integration requirements. Chris provides an educational breakdown of Treasury projections for HSA adoption, illustrating how multi-year broker and carrier alignment cycles apply to ICHRA.18:09–20:22 · The host as informed peer 2/10 Regulatory Evolution, Subsidies, and Carrier Innovation Julie prompts an analysis of policy risks and tailwinds. Chris delivers a detailed breakdown of Inflation Reduction Act subsidies, off-exchange mirror markets, and potential future turbocharged HSAs.20:22–23:39 · The host as informed peer 3/10 Localized Competition and Unbundling Health Insurance Jay asks about local market dynamics and price transparency. Chris educates the host on why no major health plan has been founded since before the internet and how ICHRA enables niche local insurgent carriers.23:39–26:48 · The host as informed peer 4/10 Preventive Care, Direct-to-Consumer Pharmacy, and Consumer Tools Jay presents a classic skeptic counter-argument asking if consumers are capable of shopping for healthcare. Chris reframes the question using a Fiji flight booking analogy to illustrate that current system friction, not consumer incompetence, is the issue.0:00–3:17 · Guest teaching 6/10 Title Sequence: Health Benefits 2.0 Julie opens with an introductory framing question about historical factors leading to employer health insurance. Chris responds with an extensive history lesson on early 1900s out-of-pocket care, 1929 Blue Cross origins, and WWII wage freezes.3:17–6:40 · Guest teaching 4/10 Expanding the Target Market for Health Benefits Julie notes healthcare buyer scale contrasts before asking about target customers. Adam and Chris detail Thatch's expansion beyond tech startups into trucking, solar, and clinics, along with job-lock statistics.6:40–9:44 · Guest teaching 4/10 Understanding ICHRA and the Shift to Defined Contribution Julie actively synthesizes ICHRA mechanics, explaining how monolithic group plans limit remote workers compared to localized defined contributions. Chris validates her framing and expands on the 401(k) and HSA historical parallels.9:44–12:12 · Guest teaching 4/10 Solving the FinTech and Tooling Challenges of ICHRA Jay challenges the hosts by highlighting rising insurance costs and asking directly if ICHRA is a silver bullet. Adam rejects the silver bullet framing, explaining that adoption has been limited by tooling gaps rather than policy flaws.12:12–14:58 · Guest teaching 4/10 Adoption Curves, Growth Vectors, and Carrier Dynamics Julie demonstrates deep healthcare domain expertise by comparing ICHRA to decade-long adoption curves of Medicare Advantage and ACA, even adding 'Medicaid redeterminations' to complete Chris's carrier analysis.14:58–18:09 · Guest teaching 5/10 Ecosystem Integration and the HSA Adoption Blueprint Julie asks about ecosystem integration requirements. Chris provides an educational breakdown of Treasury projections for HSA adoption, illustrating how multi-year broker and carrier alignment cycles apply to ICHRA.18:09–20:22 · Guest teaching 5/10 Regulatory Evolution, Subsidies, and Carrier Innovation Julie prompts an analysis of policy risks and tailwinds. Chris delivers a detailed breakdown of Inflation Reduction Act subsidies, off-exchange mirror markets, and potential future turbocharged HSAs.20:22–23:39 · Guest teaching 6/10 Localized Competition and Unbundling Health Insurance Jay asks about local market dynamics and price transparency. Chris educates the host on why no major health plan has been founded since before the internet and how ICHRA enables niche local insurgent carriers.23:39–26:48 · Guest teaching 4/10 Preventive Care, Direct-to-Consumer Pharmacy, and Consumer Tools Jay presents a classic skeptic counter-argument asking if consumers are capable of shopping for healthcare. Chris reframes the question using a Fiji flight booking analogy to illustrate that current system friction, not consumer incompetence, is the issue.0:00–3:17 · Guest disagreement 0/10 Title Sequence: Health Benefits 2.0 Julie opens with an introductory framing question about historical factors leading to employer health insurance. Chris responds with an extensive history lesson on early 1900s out-of-pocket care, 1929 Blue Cross origins, and WWII wage freezes.3:17–6:40 · Guest disagreement 0/10 Expanding the Target Market for Health Benefits Julie notes healthcare buyer scale contrasts before asking about target customers. Adam and Chris detail Thatch's expansion beyond tech startups into trucking, solar, and clinics, along with job-lock statistics.6:40–9:44 · Guest disagreement 0/10 Understanding ICHRA and the Shift to Defined Contribution Julie actively synthesizes ICHRA mechanics, explaining how monolithic group plans limit remote workers compared to localized defined contributions. Chris validates her framing and expands on the 401(k) and HSA historical parallels.9:44–12:12 · Guest disagreement 2/10 Solving the FinTech and Tooling Challenges of ICHRA Jay challenges the hosts by highlighting rising insurance costs and asking directly if ICHRA is a silver bullet. Adam rejects the silver bullet framing, explaining that adoption has been limited by tooling gaps rather than policy flaws.12:12–14:58 · Guest disagreement 0/10 Adoption Curves, Growth Vectors, and Carrier Dynamics Julie demonstrates deep healthcare domain expertise by comparing ICHRA to decade-long adoption curves of Medicare Advantage and ACA, even adding 'Medicaid redeterminations' to complete Chris's carrier analysis.14:58–18:09 · Guest disagreement 0/10 Ecosystem Integration and the HSA Adoption Blueprint Julie asks about ecosystem integration requirements. Chris provides an educational breakdown of Treasury projections for HSA adoption, illustrating how multi-year broker and carrier alignment cycles apply to ICHRA.18:09–20:22 · Guest disagreement 0/10 Regulatory Evolution, Subsidies, and Carrier Innovation Julie prompts an analysis of policy risks and tailwinds. Chris delivers a detailed breakdown of Inflation Reduction Act subsidies, off-exchange mirror markets, and potential future turbocharged HSAs.20:22–23:39 · Guest disagreement 0/10 Localized Competition and Unbundling Health Insurance Jay asks about local market dynamics and price transparency. Chris educates the host on why no major health plan has been founded since before the internet and how ICHRA enables niche local insurgent carriers.23:39–26:48 · Guest disagreement 2/10 Preventive Care, Direct-to-Consumer Pharmacy, and Consumer Tools Jay presents a classic skeptic counter-argument asking if consumers are capable of shopping for healthcare. Chris reframes the question using a Fiji flight booking analogy to illustrate that current system friction, not consumer incompetence, is the issue.0:00–3:17 · The host pushing back 0/10 Title Sequence: Health Benefits 2.0 Julie opens with an introductory framing question about historical factors leading to employer health insurance. Chris responds with an extensive history lesson on early 1900s out-of-pocket care, 1929 Blue Cross origins, and WWII wage freezes.3:17–6:40 · The host pushing back 0/10 Expanding the Target Market for Health Benefits Julie notes healthcare buyer scale contrasts before asking about target customers. Adam and Chris detail Thatch's expansion beyond tech startups into trucking, solar, and clinics, along with job-lock statistics.6:40–9:44 · The host pushing back 0/10 Understanding ICHRA and the Shift to Defined Contribution Julie actively synthesizes ICHRA mechanics, explaining how monolithic group plans limit remote workers compared to localized defined contributions. Chris validates her framing and expands on the 401(k) and HSA historical parallels.9:44–12:12 · The host pushing back 3/10 Solving the FinTech and Tooling Challenges of ICHRA Jay challenges the hosts by highlighting rising insurance costs and asking directly if ICHRA is a silver bullet. Adam rejects the silver bullet framing, explaining that adoption has been limited by tooling gaps rather than policy flaws.12:12–14:58 · The host pushing back 2/10 Adoption Curves, Growth Vectors, and Carrier Dynamics Julie demonstrates deep healthcare domain expertise by comparing ICHRA to decade-long adoption curves of Medicare Advantage and ACA, even adding 'Medicaid redeterminations' to complete Chris's carrier analysis.14:58–18:09 · The host pushing back 0/10 Ecosystem Integration and the HSA Adoption Blueprint Julie asks about ecosystem integration requirements. Chris provides an educational breakdown of Treasury projections for HSA adoption, illustrating how multi-year broker and carrier alignment cycles apply to ICHRA.18:09–20:22 · The host pushing back 0/10 Regulatory Evolution, Subsidies, and Carrier Innovation Julie prompts an analysis of policy risks and tailwinds. Chris delivers a detailed breakdown of Inflation Reduction Act subsidies, off-exchange mirror markets, and potential future turbocharged HSAs.20:22–23:39 · The host pushing back 0/10 Localized Competition and Unbundling Health Insurance Jay asks about local market dynamics and price transparency. Chris educates the host on why no major health plan has been founded since before the internet and how ICHRA enables niche local insurgent carriers.23:39–26:48 · The host pushing back 4/10 Preventive Care, Direct-to-Consumer Pharmacy, and Consumer Tools Jay presents a classic skeptic counter-argument asking if consumers are capable of shopping for healthcare. Chris reframes the question using a Fiji flight booking analogy to illustrate that current system friction, not consumer incompetence, is the issue.

speaking balance: gold is the host, purple is the guest (3 minute bins)

0:00 · the host 0% · guest 100%0:00 · the host 0% · guest 100%3:00 · the host 0% · guest 100%3:00 · the host 0% · guest 100%6:00 · the host 0% · guest 100%6:00 · the host 0% · guest 100%9:00 · the host 0% · guest 100%9:00 · the host 0% · guest 100%12:00 · the host 0% · guest 100%12:00 · the host 0% · guest 100%15:00 · the host 0% · guest 100%15:00 · the host 0% · guest 100%18:00 · the host 0% · guest 100%18:00 · the host 0% · guest 100%21:00 · the host 0% · guest 100%21:00 · the host 0% · guest 100%24:00 · the host 0% · guest 100%24:00 · the host 0% · guest 100%27:00 · the host 0% · guest 0%27:00 · the host 0% · guest 0%
Sharpest disagreement ▶ 25:40 Chris reframes skeptic premise on consumer healthcare shopping

When Jay brings up the common skeptic argument that consumers are poor healthcare shoppers, Chris directly reframes the premise by using an absurd Fiji flight booking analogy to demonstrate that bad tooling, not consumer capability, causes the problem.

Hardest push from the host ▶ 25:28 Jay challenges guest narrative with consumer shopping skepticism

Jay refuses to accept the optimistic consumer choice narrative without challenging it, explicitly pushing back with skeptic arguments about whether consumers can actually shop for healthcare effectively.

Biggest teaching moment ▶ 0:50 Chris explains accidental origins of employer-sponsored health insurance

Chris provides a deep historical lesson detailing how WWII wage freezes and 1929 Blue Cross marketing moves accidentally created America's unique employer-sponsored health insurance system.

The host holds their own ▶ 12:12 Julie compares ICHRA adoption to historical Medicare Advantage and ACA curves

Julie demonstrates strong healthcare expertise by framing ICHRA's trajectory against decade-long historical adoption curves of Medicare Advantage and ACA marketplaces, showing deep industry familiarity.

the scores for every segment, with the reasoning behind each
ChapterTopicThe host as informed peerGuest teachingGuest disagreementThe host pushing backWhy
Title Sequence: Health Benefits 2.0 1600 Julie opens with an introductory framing question about historical factors leading to employer health insurance. Chris responds with an extensive history lesson on early 1900s out-of-pocket care, 1929 Blue Cross origins, and WWII wage freezes.
Expanding the Target Market for Health Benefits 3400 Julie notes healthcare buyer scale contrasts before asking about target customers. Adam and Chris detail Thatch's expansion beyond tech startups into trucking, solar, and clinics, along with job-lock statistics.
Understanding ICHRA and the Shift to Defined Contribution 5400 Julie actively synthesizes ICHRA mechanics, explaining how monolithic group plans limit remote workers compared to localized defined contributions. Chris validates her framing and expands on the 401(k) and HSA historical parallels.
Solving the FinTech and Tooling Challenges of ICHRA 4423 Jay challenges the hosts by highlighting rising insurance costs and asking directly if ICHRA is a silver bullet. Adam rejects the silver bullet framing, explaining that adoption has been limited by tooling gaps rather than policy flaws.
Adoption Curves, Growth Vectors, and Carrier Dynamics 6402 Julie demonstrates deep healthcare domain expertise by comparing ICHRA to decade-long adoption curves of Medicare Advantage and ACA, even adding 'Medicaid redeterminations' to complete Chris's carrier analysis.
Ecosystem Integration and the HSA Adoption Blueprint 2500 Julie asks about ecosystem integration requirements. Chris provides an educational breakdown of Treasury projections for HSA adoption, illustrating how multi-year broker and carrier alignment cycles apply to ICHRA.
Regulatory Evolution, Subsidies, and Carrier Innovation 2500 Julie prompts an analysis of policy risks and tailwinds. Chris delivers a detailed breakdown of Inflation Reduction Act subsidies, off-exchange mirror markets, and potential future turbocharged HSAs.
Localized Competition and Unbundling Health Insurance 3600 Jay asks about local market dynamics and price transparency. Chris educates the host on why no major health plan has been founded since before the internet and how ICHRA enables niche local insurgent carriers.
Preventive Care, Direct-to-Consumer Pharmacy, and Consumer Tools 4424 Jay presents a classic skeptic counter-argument asking if consumers are capable of shopping for healthcare. Chris reframes the question using a Fiji flight booking analogy to illustrate that current system friction, not consumer incompetence, is the issue.

Statements from this episode (17)

Assertion Supported
Ellis: US employer healthcare system resulted from WWII wage freezes
“So, in 1929, we had our first employer-sponsored health plans with Blue Cross, and people forget. The first 10 years of it was like a super niche product that nobody used, and it wasn't actually until World War II, where you had a lot of the labor market going…”
Chris Ellis Nov 14, 2024 ▶ 2:16
Assertion Supported
Ellis: One in six Americans stays in a job to keep healthcare
“You have this situation today where, you know, one out of six Americans actually stays In a job they would otherwise leave for fear of losing their health care coverage.”
Chris Ellis Nov 14, 2024 ▶ 5:30
Assertion Supported
Beckman: ICHRA allows employers to offer tax-free healthcare allowances
“ICRA is a law that went into effect, ah, four years ago that makes it possible for the first time ever for employers to, instead of choosing all the benefits for their team, just give them tax-free dollars that they can spend the way that they want.”
Adam Beckman Nov 14, 2024 ▶ 6:49
Insight
Chris Ellis: Healthcare is shifting from defined benefit to defined contribution
“And so we're seeing signs that the same shift from defined benefit to defined contribution that we saw in retirement happening, happening here in, in healthcare.”
Chris Ellis Nov 14, 2024 ▶ 9:01
Assertion Supported
Rughani: Employer healthcare costs outpaced inflation over the last decade
“And if you look at the data, employer-sponsored healthcare is outpacing inflation over the last 10 years is rapidly increasing.”
Jay Rughani Nov 14, 2024 ▶ 10:14
Assertion Supported
Ellis: Employer health insurance market exceeds Medicare and ACA combined
“The employer market is larger than Medicare. It's larger than ACA combined. It's just the biggest market.”
Chris Ellis Nov 14, 2024 ▶ 13:10
Assertion Partly supported
Ellis: Medicare Advantage growth slowed to mid-single digits last year
“Medicare Advantage had mid-single-digit growth last year certainly the ACA is slowing down.”
Chris Ellis Nov 14, 2024 ▶ 14:00
Prediction Not checkable as stated
Ellis: ICHRA will be health insurance's primary growth tailwind for 10 years
“And there's only one pocket of growth that is small today, but is seeing triple-digit growth year over year. That could be that next big secular tailwind for the next 10 years.”
Chris Ellis Nov 14, 2024 ▶ 14:24
Assertion Partly supported
Ellis: Treasury underestimated 10-year HSA adoption despite missing 4-year targets
“So the Department of the Treasury oversaw the implementation of HSAs, and I remember asking him four years in, okay, you had your government projections, like, how, how were they? Were they overestimates or underestimates? And he told me, oh yeah, we way overe…”
Chris Ellis Nov 14, 2024 ▶ 16:15
Insight
Ellis: Annual open enrollment cycles slow early adoption of new healthcare benefits
“And that because the buying cycle for these types of products is very annual around open enrollment. For that reason, it can really take multiple cycles before you start to hit that Kind of minimum viable level of adoption and awareness.”
Chris Ellis Nov 14, 2024 ▶ 17:27
Prediction Not checkable as stated
Ellis: ICHRA is here to stay despite potential regulatory shifts
“Like I think IPRA is here to stay, but there are certainly things that you know, are coming that could affect could affect the business model and the market overall.”
Chris Ellis Nov 14, 2024 ▶ 18:28
Assertion Partly supported
Ellis: Enhanced IRA subsidies grew individual health market from 11M to 21M
“The government created these enhanced subsidies for the individual market that allowed individuals to take advantage of more and more government help to purchase individual plans, and this had the effect of both increasing the total participation from around 1…”
Chris Ellis Nov 14, 2024 ▶ 18:47
Assertion Not checkable as stated
Ellis: Carriers launching insurance plans designed specifically for ICHRA
“Many of them for this coming year and the next year are already launching plans really only focused for the ECRO market.”
Chris Ellis Nov 14, 2024 ▶ 19:44
Prediction Not checkable as stated
Ellis: On-exchange and off-exchange health markets may soon decouple
“And so we may see a decoupling of the on exchange and the off exchange markets quite soon.”
Chris Ellis Nov 14, 2024 ▶ 19:51
Prediction Not checkable as stated
Ellis: Expanding individual health rails will make launching insurance startups easier
“When you play this forward, you know, 10, 2030 years, one of the things that gets us really excited is this idea That it will be a lot easier to start a health insurance company and to create a competitive product.”
Chris Ellis Nov 14, 2024 ▶ 21:27
Assertion Supported
Ellis: All major employer health insurers predated the internet
“All of the major employer sponsored health plans Blue Cross, United, Cigna, Aetna, they were all founded before the internet and there has been no new companies formed in decades.”
Chris Ellis Nov 14, 2024 ▶ 21:41
Assertion Not checkable as stated
Beckman: 40% of Thatch users roll over unspent healthcare dollars monthly
“40% of thatch users are growing a balance month over month, meaning they're spending less on their health insurance than, ah, their employer provides for them”
Adam Beckman Nov 14, 2024 ▶ 23:53
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