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UX

3 statements across 3 episodes · 3 bullish · 0 bearish · 3 people on the record · first statement Jan 2, 2019 by Benedict Evans · across every show →

Everything said about UX, oldest first

Jan 2, 2019 positive
Insight
Evans: Removing friction transforms painful capabilities into ordinary daily habits
“And when the friction goes, suddenly the UX changes, and things that were possible but a pain become completely ordinary, and you just do them all the time.”
Benedict Evans Jan 2, 2019 ▶ 11:43 a16z Podcast | Location, Location, Location -- and Mobile
Dec 27, 2023 bullish
Prediction Not checkable as stated
Immerman: Consumer AI battleground will shift from models to UX in 2024
“And my big idea for 20, 24 is the consumer AI battleground is going to move from the model to UX.”
Alex Immerman Dec 27, 2023 ▶ 1:44 Big Ideas 2024: The Consumer AI Battleground Moves from Model to UX with Alex Immerman
Mar 7, 2025 positive
Insight
Biilmann: Agent Experience (AX) must become a formal discipline like UX
“So I mean, I think I'm kind of proposing AX as a discipline in the similar way as DX or UX as a discipline, right? Like once it starts being an intentional focus of yours and you start really observing how the humans and the agent work together with your produ…”
Matt Biilmann Mar 7, 2025 ▶ 30:40 Agent Experience: Building an Open Web for the AI Era
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