OpenTable, every mention
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every year anyone Jeff Jordan 47Michael Copeland 8JD Moriarty 7Sonal Chokshi 6Benedict Evans 5Anu Hariharan 3Steven Sinofsky 2Connie Chan 1Clayton Christensen 1Andrew Chen 1
Verbatim, from the transcripts: the passages where OpenTable comes up
The Marketplace 100: A Glimpse Into the Future of Commerce
- ▶ 2:20 Connie Chan A lot of that comes from actually our partner, Jeff Jordan, who himself has been an operator and a pioneer in marketplaces, holding leadership roles at eBay, at OpenTable, and because of his experience, we have all been trained to believe…
a16z Podcast | How to Manage a PR Agency
- ▶ 1:00 Sonal Chokshi She has worked in-house in corporate communications at several prominent internet companies, including OpenTable, which later IPO'd and formally served as vice president of corporate communications at eBay.
a16z Podcast | The Basics of Growth 2 -- Engagement & Retention
- ▶ 6:00 Jeff Jordan So the open table of cohorts would climb up and get more attractive over time versus, you know, we talked about typically they
- ▶ 14:42 Jeff Jordan OpenTable and Airbnb are both typically much more episodic. 2 times in the scene
- ▶ 22:15 Jeff Jordan My diligence at OpenTable was I looked at San Francisco, which was their first market, and sales rep productivity grew over time. 2 times in the scene
- ▶ 30:37 Andrew Chen So even, you know, for OpenTable, it's like, okay, great.
a16z Podcast | The Basics of Growth 1 -- User Acquisition
- ▶ 10:47 Jeff Jordan I mean, OpenTable, when I was managing it, did not pay any money at all to acquire consumers. 5 times in the scene
a16z Podcast | Market Shifts
- ▶ 7:24 Jeff Jordan At OpenTable, we ended up with a bunch of long-term buy and hold guys, what we allocated them, and then marketed to them, and you know, the stock was very narrowly held by a bunch of people who held it and, and managed it.
- ▶ 30:17 Jeff Jordan Well, we started the process of going public at Open Table in fall, in late summer, 2008.
a16z Podcast | Competing Against Luck
- ▶ 23:21 Clayton Christensen And they come up with this concept of open table that solves the problem.
a16z Podcast | The Curious Case of the OpenTable IPO
- ▶ 0:10 Sonal Chokshi And joining us for this episode, we have A-Six and Z general partner, Jeff Jordan, who was president of PayPal at eBay before going to online restaurant reservation network, OpenTable, where as the CEO, he oversaw the company going public. 4 times in the scene
- ▶ 4:24 Jeff Jordan A case on the OpenTable IPO at Stanford Business School now, taught in Formation and New Ventures class, Andy Ratcliffe wrote it, and, um, and it basically says, should OpenTable go public now? 2 times in the scene
- ▶ 8:35 JD Moriarty What the OpenTable team did well is actually invest in not just the bankers. 3 times in the scene
- ▶ 20:32 Jeff Jordan One really helpful thing is, um, the OpenTable core customer included bankers living in New York, Boston. 2 times in the scene
- ▶ 24:19 JD Moriarty So a couple of the things that are big takeaways from the open team have actually been somewhat formalized in the market. 4 times in the scene
a16z Podcast | So Where Are We on the 'S-curve' for PC Devices?
- ▶ 31:01 Steven Sinofsky The way that you saw restaurants take out point of sale and replace them with iPads connected to OpenTable and things like that.
a16z Podcast | Getting Network Effects
- ▶ 0:42 Sonal Chokshi He was previously the CEO at Open Table, which is why the network effects theme is particularly strong here, and president at PayPal and SPP at eBay before that, and his board seats include a lot of our companies that have network effects…
- ▶ 8:35 Jeff Jordan The chicken and egg problem is, okay, at OpenTable, it's only useful to restaurants if consumers are there, and it's only useful to consumers if restaurants were there.
- ▶ 9:14 Jeff Jordan So OpenTable ended up starting completely on the restaurant side because there was zero utility to the consumer until you had a selection of restaurants. 6 times in the scene
- ▶ 11:32 Jeff Jordan So, you know, it is virtually impossible to, uh, to displace OpenTable at this point. 4 times in the scene
- ▶ 20:47 Jeff Jordan And so in OpenTable, the entirety of my diligence on the company was, show me San Francisco. 4 times in the scene
- ▶ 26:01 Anu Hariharan The product is way better, and consumers use it, but it's a city by city rollout, to a large extent, like OpenTable. 2 times in the scene
- ▶ 31:24 Jeff Jordan Um, you know, just OpenTable, no.
- ▶ 35:21 unnamed speaker Uh, so when you think about the open table business model, and originally you were selling software into restaurants, I'm guessing you had competition that was also trying to sell similar software. 6 times in the scene
- ▶ 38:09 unnamed speaker When you were at OpenTable, were you ever tempted to offer a private label version of OpenTable for a segment of the population that really wanted to be special? 7 times in the scene
- ▶ 46:57 Jeff Jordan Um, I was managing OpenTable during the financial crisis meltdown.
a16z Podcast | Apple and the Widgetification of Everything
- ▶ 2:02 Benedict Evans Um, and it's interesting that they've kind of, particularly that they've turned Maps into a platform almost before Google has, really, I think, um, which was a sort of a thing that was missing, actually, from Google I.O. was that, you… 5 times in the scene
a16z Podcast | Finally a Tablet that Replaces Your Laptop
- ▶ 4:34 Steven Sinofsky What I did is I picked the apps that are focused on, on productivity, and I left all of the, the apps, like, for, for doing Open Table, and getting a lift, and all of those things are still only on my phone.
a16z Podcast | Hall of Fame Football Meets Venture Capital
- ▶ 5:41 Jeff Jordan So eBay, PayPal, OpenTable as an operator, and now Airbnb, Pinterest, and Instacart as an investor.
a16z Podcast | The Marketplace Rules
- ▶ 7:22 Jeff Jordan I mean, OpenTable was an example of that. 3 times in the scene
- ▶ 7:51 Michael Copeland Because the difficult part about a marketplace is that, especially ones that are successful, or, or I guess maybe only those that are successful, is that the people who are in there all the time, whether it's eBay or OpenTable, they love… 8 times in the scene
- ▶ 13:03 Anu Hariharan Like on open, in the case of OpenTable, it's restaurants and the customers.
a16z Podcast | Where's My Stuff? -- The Lowdown on Logistics and Ops
- ▶ 43:15 Jeff Jordan so I, I, when I went from PayPal to OpenTable, I was like, hey, someone should run the, you know, the, the financial planning team should run a model on this.
a16z Podcast | People Marketplaces Take On One of the Last Great E-Commerce Opportunities: Groceries
- ▶ 7:11 Jeff Jordan So, um, you know, we had the same thing at open table.
Marketplaces
- ▶ 0:12 Jeff Jordan I managed eBay.com, um, OpenTable.com.
- ▶ 3:08 Jeff Jordan Second one, OpenTable. 6 times in the scene
- ▶ 9:46 Jeff Jordan On the B to C side, you have companies like OpenTable, Tmall in China,