OpenTable
also referred to as: open table
25 statements across 8 episodes · 7 bullish · 3 bearish · 2 people on the record · first statement Jul 15, 2017 by Jeff Jordan · said 94 times in 16 episodes since 2017 · across every show →
Mentions by year
brought up most by Jeff Jordan (47), Michael Copeland (8), JD Moriarty (7), Sonal Chokshi (6), Benedict Evans (5), Anu Hariharan (3), Steven Sinofsky (2), Connie Chan (1)
tap a year for its mentions
2023 1 mention in 1 episode
2019 85 mentions in 14 episodes 6 per episode
- a16z Podcast | Getting Network Effects
- a16z Podcast | The Curious Case of the OpenTable IPO
- a16z Podcast | The Marketplace Rules
- a16z Podcast | The Basics of Growth 2 -- Engagement & Retention
- a16z Podcast | The Basics of Growth 1 -- User Acquisition
- a16z Podcast | Apple and the Widgetification of Everything
- a16z Podcast | Market Shifts
- a16z Podcast | How to Manage a PR Agency
- 6 more episodes that year, every mention in 2019 →
2017 8 mentions in 1 episode
Everything said about OpenTable, oldest first
Jul 15, 2017 positive
Jul 15, 2017 bullish
Jul 15, 2017 positive
Restaurants returned to OpenTable despite Urbanspoon offering a free iPad alternative
“One competitor Urban Spoon, built a competing service on an iPad and gave the iPad to the restaurants with the free service. And said, you know, you don't have to use OpenTable anymore. A lot of restaurants tried it, and they came right back to OpenTable becau…”
Jan 2, 2019
Jan 2, 2019 positive
Jeff Jordan: OpenTable bootstrapped its marketplace by selling software to restaurants
“OpenTable was an example of that. Early on, we sold tools because we needed to digitize the restaurant's inventory. Our entry strategy to get the restaurant, because we didn't have a network when the company started, was to give them tools. Once they had the t…”
Jan 2, 2019
Jan 2, 2019
Jordan: OpenTable bootstrapped by selling $200 standalone restaurant software
“They build a suite of tools that they charge 200 dollars for and laboriously rolled out one restaurant at a Time throughout, you know, the country that had enough utility that a restaurant was saying, okay, I'll adopt that in the absence of a network.”
Jan 2, 2019 positive
Jordan: Premier networks like Facebook and WhatsApp skip paid user acquisition
“A lot of the best networks that are platformed here aren't spending anything on, on acquisition. I mean, it's just, it's kind of an interesting thing in marketplace. Facebook, no. WhatsApp, no. Medium, no. You know, just OpenTable, no. Just, you know, just, th…”
Jan 2, 2019
Jordan: OpenTable achieved network effects only because its direct competitors folded
“Open table got raised enough money and spent it so slowly they were able to survive. The two direct competitors didn't open table ran unopposed for five years, which is the only reason they were able to get to their network effect.”
Jan 2, 2019
Jeff Jordan: Forcing website redirects was OpenTable's primary growth hack
“The other was we forced a redirect from the Morton's website to the OpenTable, Morton's page on OpenTable to create the brand awareness, and that forced off, that forced redirect, the fact that we Converted restaurant people searching on Google for Morton Chic…”
Jan 2, 2019 negative
Jan 2, 2019
Jan 2, 2019
Jan 2, 2019
Jordan: OpenTable's 2009 IPO was oversubscribed 20 to 25 times
“Yeah, I know. So when we the original documents had a 12 to 14 dollar price range, I think we updated it to 16 to 18 over the course of the roadshow, because the roadshow was going well. The first two investors said, I want a full allocation. So it quickly bec…”
Jan 2, 2019
Jan 2, 2019
Jordan: OpenTable's IPO trading was delayed by an attorney's filing error
“Turned out the attorneys had, when they did the last turn, had attached the wrong attachments. The SEC had proved something. That we actually knew was Erroneous. And so if we started trading on erroneous document, there's a chance the SEC could say, no, no, no…”
Jan 2, 2019
Jordan: Elite companies can execute an IPO in any market environment
“The best companies often open windows that were then previously closed. So the best companies can go out whenever they want. The good companies typically want to wait for, till the investors are feeling good. The mediocre and bad companies want to get out When…”
Jan 2, 2019
Jan 2, 2019
Jan 2, 2019 negative
Jan 2, 2019
Jordan: OpenTable reservations dropped 15% the weekend Lehman Brothers collapsed
“Well, we started the process of going public at Open Table in fall, in late summer, 2008. And between the time when we had our bake off and awarded the business and the org meeting between Thursday and Monday Lehman went bankrupt. Merrill, our lead bank traded…”
Jan 2, 2019 negative
Jordan: OpenTable's 2009 IPO roadshow required 46 consecutive flip-board meetings
“So my experience of the process in 2009 was we had 46 meetings in rapid succession where we had a flip board presentation and you had to give the presentation the same way every time, you know, so it became one of the most nerve wracking things. Was also one o…”
Jan 2, 2019 positive
Jan 2, 2019
Jordan: OpenTable's median user dined only twice per year
“OpenTable and Airbnb are both typically much more episodic. Most people don't dine at fine dining restaurants with high frequency. Our median user dine twice a year on OpenTable, and so that has completely different marketing implications and user implications…”
Jan 2, 2019 positive
Jordan: OpenTable's San Francisco diligence proved network effects improved key metrics
“My diligence at OpenTable was I looked at San Francisco, which was their first market, and sales rep productivity grew over time. Restaurant churn decreased over time. The number of diners per restaurant increased over time. The percentage that booked through …”