Intercom
3 statements across 3 episodes · 2 bullish · 1 bearish · 3 people on the record · first statement Jul 18, 2025 by Scott Wu · said 6 times in 4 episodes since 2025 · across every show →
Mentions by year
brought up most by Nathan Labenz (2), Aram Verdian (2), Scott Wu (1), Grant Lee (1)
tap a year for its mentions
2026 2 mentions in 1 episode
Everything said about Intercom, oldest first
Jul 18, 2025 positive
Scott Wu: Intercom offers a $1M refund guarantee for Fin AI agent
“Actually, I was literally, as I was driving down here, I saw the intercom. They have this fin product, which is an AI agent in it. It does auto resolution of things like the auto resolution of customer support. They're like, cool. We have benchmarked this like…”
Oct 14, 2025 positive
Sep 10, 2026 negative
Verdian: Private equity cannot fix software companies by deploying AI operating partners
“You can't just throw an operating partner at the company and say, let's put AI on it. It just doesn't work. You need to completely, and if you have, by the way, if you do have a founder mentality at the management team, like, it is possible, but the board has …”