customer

“And the other thing I took away from that was not designing your security systems and your hooks for the 99% that aren't a problem, right? You don't want to punish 99% of your customers for the one percent that's going to get you.”

“And many of our customers, before we walk in there, don't have any idea. They don't know how many subnets they have. They don't know how many computers they have. They don't know what's running on those computers. They don't know where their data is.”

“A small number of extremely passionate customers is way better than a large number of people who kind of are indifferent about your product”

“95% of customers are outside the United States. 80% of purchasing power is outside the United States.”

“Actually, the number one request we get from our customers is, hey, there's more coins that I want to start trading.”

“You gotta like make your product, your ideas. It won't survive contact with customers. So you have to show them what you're working on. Launch earlier than you're, you know, comfortable doing.”

“I really believe the best companies themselves are non-consensus to customers. I just think that the investing market is, is, is, is different than that. Like they kind of understand that and therefore a comment on investors being consensus is very different t…”

“All the knowledge in a company is with the individual contributors are doing the work and the customers that like, there's no There's no knowledge with the people who are talking to you as CEO who are on your staff.”

“An AI agent should just be the front door of your business, of your brand, and every interaction, whether it's like reactive or proactive with a customer should be handled by AI.”