why aren't all 10 resolved? a statement only gets an assessment when the public
record can support or contradict it. opinions and what-ifs never can, and 0 checkable
ones are still open, waiting for their date. predictions held up or didn't;
assertions are supported or contradicted. on every card:
▮▮▮▮▮ certainty ·
▮▮▮▮▮ debate potential. speakers are clickable
Insight
Founder-led sales is inherently unscalable and unrepeatable
“Founder-led sales isn't scalable. It's not repeatable”
Insight
Hire a sales leader before expanding to three or more reps
“I think if you have hit some level of product market fit, you're seeing traction. You know that there is a market to go grab, and it's a speed game. And like, we need to go do it fast. And you're like, I think that we can support having five salespeople, even,…”
Insight
Hiring big-tech sales veterans is often a mistake for early startups
“Some founders get, you know, really, really star eyed around, Oh, they were at Salesforce for 15 years. There's such a great fit for my 40 employee startup to come and build sales or come and be the first rep. And I'm not saying that they couldn't be, but gene…”
Insight
Founder passion and technical aptitude are critical to reach $2M ARR
“That passion, that conviction, and you know, the technical aptitude and exposure in terms of like what you're trying to do and go build. I think it's critical in getting whatever your first 500 K, your first two million ARR.”
Insight
Hiring reps before sales leaders saves early-stage cash and equity
“I think the one thing to call out is it's the cheaper route. You're not going to give away as much equity. You're not going to be probably paying these people in very early stage, high amount of cash”
Insight
First sales leaders must build from first principles, not copy playbooks
“You need to bring in someone who just has more perspective and playbooks. I don't think it's about copy pasting what those people have done in the past, but it's about coming in, understanding where they're at today. And from first principles, starting to buil…”
Insight
Early sales teams' most valuable output is customer product feedback
“Coming into a startup, I think product feedback from the customer, which is one of the most valuable parts of hiring an early stage sales team is critical.”
Insight
Initial call conversion rates are the canary in the coal mine
“Some of the canary in the coal mines are definitely just conversion rates early on. Say for example, you're doing a bunch of initial calls with Customers, but you're just converting at a much lower rate. That would be an indicator to me or someone on the manag…”
Insight
Early sales leaders should meet weekly with founders and own the agenda
“So what I learned early that I think the founder and that sales leader should be meeting at least weekly is my expectation for an hour, you know, at minimum, I think going into that, and this is a general framework that I follow for all the people in my team i…”
Insight
Top sales reps treat prospecting blocks like unmissable customer meetings
“The best sales reps, they treat that as like a customer meeting. Right. I'm going to show up to that prospecting block at nine 30 at 10 o'clock. I'm going to put the hours in. I'm also going to come prepared. So I don't spend the 1:30 minutes saying, who am I …”