Brendon Cassidy, former Head of Sales at LinkedIn and VP of Sales at Talkdesk, discusses why traditional outbound B2B sales playbooks are collapsing under market saturation.
“There's a thousand companies competing for attention from one buyer. When, you know, you go back 15 years ago, and that was five for 10 companies. And so, how are you gonna, like, mass produce some sort of out, quasi-personalized outbound go-to-market model that's gonna engage people that are gonna engage by a thousand other companies the exact same way? Yeah, that's, I think that's the, as existential dilemma. Everyone's facing.”
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More from Brendon Cassidy
PredictionNot checkable as stated
Cassidy: Top VPs of Sales will reject outbound-dependent startups
“I can tell you no great VP of sales is ever going to take a job with a company that's dependent on an outbound go-to-market model. That's just, nope.”
Brendon CassidyMar 8, 2024▶ 0:08Brendon Cassidy: Why You Should Never Hire Someone You Do Not Know in Your First Five Hires | E1124 · 20VC with Harry Stebbings
Opinion
Cassidy: The traditional outbound SDR sales model has collapsed
“The entire outbound go-to-market SDR model has collapsed in the last five years, three years and it doesn't work anymore.”
Brendon CassidyMar 8, 2024▶ 5:05Brendon Cassidy: Why You Should Never Hire Someone You Do Not Know in Your First Five Hires | E1124 · 20VC with Harry Stebbings
Insight
Cassidy: Sales discovery calls should take no more than five minutes
“Like you should, discovery is five minutes. That's what discovery should be. And if you need more than five minutes to do discovery, then you really, you're not putting the work in to understand who your customers are.”
Brendon CassidyMar 8, 2024▶ 13:02Brendon Cassidy: Why You Should Never Hire Someone You Do Not Know in Your First Five Hires | E1124 · 20VC with Harry Stebbings
Opinion
Cassidy: No sales resume is 100% honest
“I've never seen a sales resume that was a hundred percent honest”
Brendon CassidyMar 8, 2024▶ 17:07Brendon Cassidy: Why You Should Never Hire Someone You Do Not Know in Your First Five Hires | E1124 · 20VC with Harry Stebbings
PredictionNot checkable as stated
Cassidy: Never hire 10-year Salesforce veterans for early-stage startups
“Versus like, oh, this guy was a sales force for 10 years. I won't ever hire that person in a startup generally, right? Because there's no, no comparable motion, right?”
Brendon CassidyMar 8, 2024▶ 22:31Brendon Cassidy: Why You Should Never Hire Someone You Do Not Know in Your First Five Hires | E1124 · 20VC with Harry Stebbings
PredictionNot checkable as stated
Cassidy: AI will move the SDR function back under marketing
“Ultimately, what AI does is probably get put the SDR function back under marketing.”
Brendon CassidyMar 8, 2024▶ 7:27Brendon Cassidy: Why You Should Never Hire Someone You Do Not Know in Your First Five Hires | E1124 · 20VC with Harry Stebbings
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