WhatsApp, every mention
174 scenes, the whole family · ← back to WhatsApp
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every year anyone Harry Stebbings 93Ryan Wiggins 23Alex Schultz 19Guillaume Pousaz 9Mike Hudack 6Matteo Franceschetti 6Bret Taylor 6Simon Squibb 5Des Traynor 5Aravind Srinivas 5
Verbatim, from the transcripts: the passages where WhatsApp comes up
Ryan Wiggins: Scaling WhatsApp from 0-100M; How to Build a Growth Team; Mercury Neobank | E1016 · 20VC with Harry Stebbings
- ▶ 0:00 Ryan Wiggins One of the craziest fun facts about WhatsApp is that WhatsApp got to a billion and a half users without running any A-B test.
- ▶ 1:05 Ryan Wiggins And I spent six years there helping grow different products across Facebook, things like Facebook ads, workplace, uh, product in London, uh, and WhatsApp, uh, where I spent about three years really going deep on how we, uh, grow some…
- ▶ 3:48 Harry Stebbings Speaking of growing in ways you didn't expect, I mean, Facebook and WhatsApp are two meteoric growth case studies over the last 10 years. 18 times in the scene
- ▶ 7:12 Harry Stebbings Why has the U.S. been a challenging market for WhatsApp, do you think? 6 times in the scene
- ▶ 8:10 Ryan Wiggins And over the four years that I spent at WhatsApp, we were able to found, find huge improvements in things like WhatsApp business, taking a product from zero to a hundred million monthly actives on growing in places like France, where…
- ▶ 10:41 Ryan Wiggins One example of this with WhatsApp business when we launched pretty early on is, you know, we had a product that was starting to get really strong adoption. 2 times in the scene
- ▶ 11:00 Ryan Wiggins And as we dug into that a lot further and we started to talk to customers, one of the things that we found was the transition from the WhatsApp consumer app to the WhatsApp business app was broken. 2 times in the scene
- ▶ 12:20 Ryan Wiggins I'll give you like one classic example from WhatsApp, uh, that we use a lot and the kind of the consumer experience, which is that, you know, as we talked about in France and the United States or some of those markets, 10 times in the scene
- ▶ 43:48 Harry Stebbings Talk to me about A-B testing at WhatsApp. 8 times in the scene
- ▶ 45:15 Ryan Wiggins You know, when we were looking at the growth of what we could do to grow a WhatsApp consumer, we thought about what are the markets in which we can help accelerate towards kind of a true network effect that becomes the main messaging app,… 6 times in the scene
Emad Mostaque: These 5 Companies Will Win the AI War; Why We Need National Data Sets | E1015 · 20VC with Harry Stebbings
- ▶ 58:01 Harry Stebbings They're in your WhatsApp, they're in your Facebook, they're in your Snapchat, or they're an external platform.
Vince Hankes: Why We Put $300M into OpenAI; Sam Altman's Pitch; Lessons from Josh Kushner | E1009 · 20VC with Harry Stebbings
- ▶ 28:30 Vince Hankes WhatsApp came out of that, which was people take it for granted now, but you know, 20 years ago, it was a regional telecom that managed all of your SMS. 2 times in the scene
Sarah Guo: On Her New $101M Fund; How AI Impacts Inequality; AI Startups vs Incumbents | E1007 · 20VC with Harry Stebbings
Rob Lacher: How I Scaled to $600M AUM; Hiring Tips for VCs; Venture Capital in Europe vs USA | E999 · 20VC with Harry Stebbings
- ▶ 21:07 Harry Stebbings Like they might WhatsApp me, but they don't send deals. 2 times in the scene
Ophelia Brown: How We Raised $432M in a Pandemic; What's New in European Venture Capital | E990 · 20VC with Harry Stebbings
- ▶ 27:31 Ophelia Brown We have WhatsApp groups.
Jackie Reses & Kris Dickson: What Happened with SVB? Are VCs to Blame? | E988 · 20VC with Harry Stebbings
- ▶ 47:32 Jackie Reses I can't imagine any of those three people are sitting on Twitter and WhatsApp rumor mongering about what is happening.
Amjad Masad: How I Founded Replit; Zuck's Famous Saying; Will TikTok be banned? | E987 · 20VC with Harry Stebbings
- ▶ 40:58 Amjad Masad Because like people look at Instagram or WhatsApp as these outlier companies that were able to achieve massive valuations with like very little, with very little people.
Meta CMO Alex Schultz: Competing Against TikTok & Snap; Why Reels Failed at First | E985 · 20VC with Harry Stebbings
- ▶ 9:42 Alex Schultz For WhatsApp, it's about sending a message to somebody.
- ▶ 13:13 Alex Schultz Faster than mobile was growing for us, and then WhatsApp and iMessage and all of these things were coming along, and actually the shift of platforms meant even though we were growing mobile messaging, we were growing it slower than the…
- ▶ 32:14 Alex Schultz And so for consumers, there was real confusion when Facebook showed up in their WhatsApp, 4 times in the scene
- ▶ 35:57 Alex Schultz At the extreme, that's virtual and mixed and augmented reality experiences, but honestly, that starts with intimate conversations over WhatsApp, and so our, our brands in our branded house are Meta, we connect people in awesome and… 2 times in the scene
- ▶ 55:05 Harry Stebbings We have all of those people in the WhatsApp group, and I was like, Alex is coming on, what are we asking?
Kevin Systrom & Mike Krieger: The Founders of Instagram Reveal their New Project "Artifact" | E981 · 20VC with Harry Stebbings
- ▶ 42:13 Mike Krieger Whenever I get a great housing policy article, like instantly, you know, I have a housing policy group in the DM chat, but even for the people that aren't in the, in the social kind of area of the product yet, we've seen people like…
Alex Bouaziz: How We Became a $12B HR Company with 2,000 Remote Employees | 20VC #973 · 20VC with Harry Stebbings
- ▶ 20:23 Harry Stebbings Tell me, I heard about this go to market hack of having 50 customers on WhatsApp. 2 times in the scene
Jason Lemkin: WTF is Going On in VC? Are LPs Investing in New Funds? | 20VC #965 · 20VC with Harry Stebbings
- ▶ 0:30 Harry Stebbings Jason, this is going to be a very freeform discussion, but I wanted to start with something I'm seeing a lot, which is, I'm in a lot of WhatsApps with GPs, and they're going, I want to invest, I want to invest, but there's no companies.
Miki Kuusi: How I Scaled Wolt to $8B; Why I Sold to DoorDash | 20VC #953 · 20VC with Harry Stebbings
- ▶ 42:36 Miki Kuusi So I think different companies have been built differently, but ultimately the core problem is that it's not easy to right size these things where technically WhatsApp was 20 people when it was acquired by Facebook and Facebook today, Meta…
Oana Olteanu: Why Founders Should Expect More From Their VCs | 20VC #950 · 20VC with Harry Stebbings
- ▶ 12:21 Harry Stebbings Is it WhatsApp groups, Slack groups?
Brian Armstrong: Coinbase’s Failed NFT Launch, Thoughts on SBF & FTX, Crypto Winter | 20VC #946 · 20VC with Harry Stebbings
- ▶ 39:04 Brian Armstrong And we've seen the rise of things like, you know, signal and WhatsApp with encrypted messages that 10 years ago that was considered like, oh, if you were using encrypted messaging, you were a terrorist or something.
Brad Gerstner: How I Pick Companies; Lessons from Warren Buffet; Chamath vs Gurley | E935 · 20VC with Harry Stebbings
- ▶ 54:29 Harry Stebbings This is how a generation of junior partners feel, and they cry to themselves and cry to each other on WhatsApp channels.
Des Traynor: How I Founded Intercom; Product Marketing Tips; Feature Creep | 20VC #907 · 20VC with Harry Stebbings
- ▶ 42:23 Des Traynor We're how they launch things where, you know, and like we're, they're also their knowledge base and we're like sending SMSs and WhatsApps for them as well, right?
Mike Chalfen: How to Build Anti-Fragile Venture Portfolios Today | 20VC #904 · 20VC with Harry Stebbings
- ▶ 26:17 Harry Stebbings You have a WhatsApp group, and that's how you communicate.
Ruchi Sanghvi: My Job Interview with Mark Zuckerberg; Deep Dive on DAOs | 20VC #895 · 20VC with Harry Stebbings
- ▶ 28:57 Harry Stebbings Is this, like, Telegram and, I don't know, WhatsApp and traditional tooling, or is there a new generation of tooling that is created to make DAOs more efficient?
20 Growth: Why Retention Defines Product Market Fit, What is Good Retention Levels Today, The Most Counterintuitive Elements of Product and Growth & Why So Many Startups Mess Up Hiring For Growth Teams with Brian Hale, Head of Consumer Product & Growth @
- ▶ 0:26 Harry Stebbings Working across Instagram, Messenger, WhatsApp, and more, and prior to Facebook, Brian was director of growth at uptake.com, and it all started for Brian in 1999, working at ACDC in Canada, where he was asked to figure out what search…
20 Sales: Notion's CRO Olivia Nottebohm on How To Build Great Operations at Your Company, How To Use The Trust Equation in Hiring, How To Do Referencing Most Effectively and Whether To Fill Seats or Wait for the Perfect Hire?
- ▶ 13:15 Harry Stebbings Is it like just messages throughout the week on Slack and on WhatsApp?
20VC: Faire's Max Rhodes on Three Steps To Hire the Best Candidates, Why Every Company Should Have a Strategy Doc and How To Do It & The Art of Referencing; How to Get the Most Out of Every Reference
- ▶ 6:01 Max Rhodes and I have a WhatsApp channel that goes back to like
20VC: Instacart CEO Fidji Simo on Why You Need Sponsors Not Mentors, Where Management Skills Align with Good Parenting & The First 100 Days as CEO at Instacart; The Challenges, The Surprises and The Next Chapter
- ▶ 21:57 Fidji Simo And so, in my case, you know, I would tell you, Will Cascart, who's currently leading WhatsApp, he used to be my manager for many years,
20VC: The Two Largest Changes in the Investing Market Today, Why The Scarce Resource in Venture is Access & Why Investors Are Acting Mostly Rational and Upside Scenario Planning Needs To Change with Anton Levy, Co-President @ General Atlantic
- ▶ 24:40 Anton Levy They become, you know, if you're a Sequoia, become a WhatsApp and eye-popping returns in some of those.
20VC: Sequoia's Doug Leone on What Has Been Instrumental To Scaling Sequoia Over Generations, How Sequoia Think About International Expansion and What They Learned From China and India & Why When You Lose Pre-Seed You Become Private Equity
- ▶ 0:00 Harry Stebbings Welcome back to TwentyVC with me, Harry Stebbings, and today is likely one of the most excited and proud that I've been to release an episode, an incredible individual, and so I'm very honoured to welcome Doug Leone, global managing…
20VC LATAM Part 2: a16z's Angela Strange on When To Expand Beyond Your Core Market, Why Serving the Unbanked is Such Good Business & Whether the Startup Will Acquire the Distribution before The Incumbent Acquires the Innovation?
- ▶ 21:53 Angela Strange And so it's, people are more comfortable over WhatsApp, they, you know, sort of need to use different methods to get their payments in, but it's, it's changing very quickly.
20VC: Optimising Investment Decision-Making in Compressed Fundraising Timelines & A Deep Dive on Portfolio Construction, Price Sensitivity and The Importance of Ownership with Mark Mullen, Co-Founder @ Bonfire Ventures
- ▶ 32:30 Mark Mullen So this is text, email, Slack, Telegram, WhatsApp, LinkedIn, Signal, the phone, my family, my in-laws.
20VC: Checkout.com Founder Guillaume Pousaz on The Transition From Bootstrapped Founder to Raising $830M and a $15Bn Valuation, What It Means To Have "3 Roadmaps For Life" & How Becoming a Parent Changes the Type of Leader You Are
- ▶ 26:07 Guillaume Pousaz You have to choose between these three, and I always keep 15 minutes in each hour to do emails and WhatsApp. 9 times in the scene
20VC: The Pinterest Memo: Bessemer's Jeremy Levine on The Secret To Success within User Generated Content Plays, Where Most Investors Make Mistakes When Analysing Consumer Social and How The Pinterest Deal Wouldn't Have Happened without a Diverse Partners
- ▶ 29:59 Jeremy Levine And clearly as Facebook and Instagram have demonstrated or WhatsApp, a daily use case service is phenomenally valuable.
20VC: Sonos CEO Patrick Spence on His Biggest Lessons Building and Growing Blackberry, The Right Way to View Competition and Innovation Cycles & How To Make The Transition From COO To CEO Most Effectively
- ▶ 5:36 Patrick Spence This is before WhatsApp had any traction, any other iMessage had much
20VC: The Snapchat Memo: Lightspeed's Jeremy Liew on The 4 Key Elements To Consider When Evaluating A Consumer Social Product, What is Good/Great/World Class For Retention, Usage and Downloads in Consumer Social Today & The Core Insight Development of Eva
- ▶ 27:01 Jeremy Liew And with that one insight, starting from first principles, thinking about how people interact with each other, he has changed the course of all social networks, because you can't find, you know, whether it's Twitter, or LinkedIn, or, you…
20VC: Why Entrepreneurs Care Less About Firm Brand at Seed, How LPs Should Think About GP Commit & How The World of LPs and Fundraising Will Change Post COVID with Apurva Mehta, Managing Partner @ Summit Peak Investments
- ▶ 31:18 unnamed speaker Everybody is a phone call, text, or WhatsApp away, and pre-COVID, what we did was we would be in Silicon Valley at least two weeks of every month, and we built a community around what we do.
20VC: Why Speed Is The Biggest Differentiator a Founder Can Have, How To Hire Seasoned Tier 1 Talent To An Early Stage Startup & How To Start, Scale and Manage Remote Teams with Domm Holland, Founder & CEO @ Fast
- ▶ 23:38 Dom Holland They love to, you know, love to sort of talk with us, and I'm in constant communication and WhatsApp and, you know, Google Hangouts and everything else, but having that structured time every day that each functional area speaks to us is so…
- ▶ 28:19 Dom Holland You know, tools like WhatsApp, every one of our investors, every one of my partners, our advisors, our staff, I have like this incredible 2 times in the scene
20VC: Sequoia's Mike Vernal on His Biggest Lessons From 8 Years of Hyper-Growth at Facebook, Why The Strength of Data Moats Is Over-Rated Today and The Challenge of "Overthinking Investments" In Venture
- ▶ 0:19 Harry Stebbings And so with that, I'm delighted to welcome Mike Vernal, partner at Sequoia Capital, one of the world's leading and most renowned venture firms, with a portfolio including the likes of WhatsApp, Zoom, Stripe,
20VC: True Ventures' Puneet Agarwal on Why EQ Is Going To Separate The Best Firms In Venture Over The Next Decade, The Negatives of Attribution in Venture & What Makes A Truly Efficient Venture Partnership
- ▶ 8:27 Harry Stebbings Get off email as soon as possible, get onto WhatsApp, get onto more informal but personal sharing. 2 times in the scene
20VC: Sequoia's Pat Grady on What Sequoia Is Focused On Today, How Sequoia Think About Investment Decision-Making Processes & Why It Is Important To Trade A Few Points of Efficiency for Culture When It Comes To Attribution
- ▶ 0:29 Harry Stebbings With a portfolio including the likes of WhatsApp, Zoom, Stripe, Airbnb, GitHub, and many more incredible companies.
20VC: The Biggest Lessons From Working Alongside John Doerr, How To Optimize The Speed of Investment Decision-Making & Why Saying No Graciously Is The Most Important Thing with Shabih Rizvi, Founding Partner @ Gradient Ventures
- ▶ 9:07 Shabih "Shabby" Rizvi And so folks like the folks from Snapchat and WhatsApp and Tinder and Instagram and many other companies, you know, which may have had slightly different paths.
20VC: Elad Gil's High Growth Handbook on The Commonalities of The Truly Great CEOs, How To Hire The Very Best Execs, Why Cash is A Defensible Moat Today & The Pros and Cons of M&A and IPOs
20VC: How Great VCs Handle Themselves In An M&A Process, Why M&A Has Become The Primary Method of Exit & How The Best M&A Teams Operationalise Their Process with James Loftus, Corporate Development Lead @ Square
- ▶ 5:43 James Loftus So if you're a no brainer for a company like Facebook, or if you're WhatsApp, I think Facebook's done quite a few deals where they came in and bought someone out just because they had so much success and they were so strong.
20VC: Why, How and When To Think About Growth Teams, The Right Way To Think About Network Effects & Scaling from Phase 1 To Phase 2 of Startup Life with Anu Hariharan, Partner @ YC Continuity Fund
- ▶ 13:20 Anu Hariharan So in the case of communication products like Facebook, WhatsApp, it was very clear, right?
20VC: Inside The World's Leading Crypto Fund, The Future Exit Environment for Crypto Assets & The Beauty Of Benevolent Dictatorship with Olaf Carlson-Wee, Founder @ Polychain Capital
- ▶ 24:18 Olaf Carlson Wee I would actually go direct to the source and start reading Reddit, Twitter, developer mailing lists, get in some WhatsApp groups, Telegram groups, WeChat groups, and just actually get involved with the community.
20VC: Why Valley Investors Are Really Gamblers, Why The Business Model of Selling To The Biggest Sucker Is Wrong & Why The Best Potential Hires Don't Care Who Your VC is with David Barrett, Founder & CEO @ Expensify
- ▶ 19:22 David Barrett I think WhatsApp got to a billion users
20VC: Kleiner Perkins GP, Eric Feng on How The Best Funds Use Tech and Data To Find Companies, Why Entrepreneurs Start The Fire and VCs Add The Rocket Fuel & Why Consumer Is Harder Than Ever Today
20VC: Benchmark's Peter Fenton on How To Differentiate Between Good & Great VCs, Why Ownership Is A Bigger Determinant Of Returns Than Valuation & What Makes A Truly Exceptional Board Member
- ▶ 9:37 Peter Fenton You know, you can look at messaging and say, okay, well, WhatsApp or Telegram have clearly been the open version of iMessage.
20VC: Sequoia Partner, Pat Grady on Why Data Is The New Oil, Why We Will See The Return of The Apprenticeship Model in VC & The Defining Characteristics of The Next Generation of Great Software
- ▶ 0:16 Harry Stebbings They've made investments in the likes of Google, Apple, WhatsApp, Stripe, PayPal, the list really is endless.
20VC: How To Test The Strength Of Co-Founder Relations, The Dangers Of Raising A Large Series A & Why The Biggest Challenge For Consumer Companies Is Finding The Second Big Hit with Rishi Garg, Partner @ Mayfield Fund
- ▶ 26:47 Rishi Garg That's why you people are on Snapchat and WhatsApp and Facebook and Instagram and Twitter, right?
20VC: DFJ's Josh Stein on Why VCs Must Adapt To Their Founders, The Major Transition Points For Aaron Levie @ Box & Why SaaS Startups Are Growing At A Rate Never Seen Before
- ▶ 16:35 Josh Stein So, or WhatsApp, so some of those customers end up being, you know, tens of millions of dollars a year.
20VC: Why Valuation Is A Stupid Concept, VC Is Ripe For Disruption & Not All LPs Are Made Equal with Michael Skok, Founding Partner @ Underscore VC
- ▶ 21:11 Michael Skok Then, you know, you'll build the next great messaging platform, and you'll have the next WhatsApp. 2 times in the scene
20VC: Why The Whole Industry Is Backward Looking, The Best Funds Are Entrepreneur Led and Venture Is All About Access with Alex Bangash, Founder @ Trusted Insight
- ▶ 8:44 Alex Bangash So a good example is, um, WhatsApp. 3 times in the scene
- ▶ 12:01 Alex Bangash It didn't start and end with Friendster or MySpace or Facebook or WhatsApp.
20VC: Techstars Founder, David Cohen on Scaling Techstars Ventures and Investing In Uber, Twilio and Sendgrid
- ▶ 23:56 David Cohen Check out asynchronous voice, whether it's WhatsApp or Voxer. 2 times in the scene
20VC: Greylock's Sarah Tavel on What Founders Need From A Good Investor and Why Products Need To Be 10X Better & Cheaper
- ▶ 22:13 Sarah Tavel Um, I think like, you know, we're using Skype right now and WhatsApp, like those are great examples of companies that have figured out how to give something away for free that actually usage costs money, or you have to figure out how to…
20VC: Maveron's Rebecca Kaden on The Patterns Of Entrepreneurship and Taking A Consumer Product From Niche To Mass Market
- ▶ 10:47 Rebecca Kaden But is it easier to communicate on a single platform and in a single format, and one that you're on all day anyway, which is, you know, a chat interface, particularly when it's in text message, in the US at least, or WhatsApp or anything…
20 VC: How To Say No Fast and Efficiently and Why UX Must Always Be At The Core Of What You Do with Sitar Teli, Managing Partner @ Connect Ventures
- ▶ 23:53 Sitar Teli Uh, WhatsApp.
20 VC 090: Balderton Capital's General Partner, Suranga Chandratillake on What It Takes To Be A Great CEO
- ▶ 13:30 Suranga Chandratilake I'm, you know, I'm, I'm looking forward to seeing, you know, WhatsApp, which is a, you know, huge acquisition.
- ▶ 13:55 Harry Stebbings We said about, uh, Oculus and we spoke about his acquisition of WhatsApp.
- ▶ 21:01 Suranga Chandratilake He was also an early advisor at WhatsApp, so he knows what it's like to be on one of these rocket ships.
20 VC FF 021: From TechCrunch to Founder to TechCrunch with the legend, Steve O'Hear
- ▶ 11:53 Steve O'Hear I think it was just today that, yeah, Jan Toom, uh, WhatsApp's founder wrote something about how PR and coverage is a distraction, right, and you should focus on products.
20 VC 082: 500 Startups Week: Growth Hacking 101: How To 10x Your Conversion with Matt Lerner, Head of Distro Dojo London
- ▶ 10:29 Matt Lerner PayPal, Airbnb, Facebook, Hotmail, Twitter, LinkedIn, Dropbox, WhatsApp, Quora, Reddit.
20 VC 072: Super Angel, Fabrice Grinda: The Future of Startup Investing
- ▶ 25:43 Fabrice Grinda So it means turning off all notifications, um, on LinkedIn, on Facebook, on WhatsApp, on your phone.
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