usage metrics
also referred to as: usage metric
3 statements across 2 episodes · 0 bullish · 0 bearish · 2 people on the record · first statement Aug 3, 2022 by Shreyas Doshi · across every show →
Everything said about usage metrics, oldest first
Aug 3, 2022
Doshi: Product teams should track usage inputs rather than output adoption metrics
“Adoption is an end result of something else you do. So you're better off measuring those things, those other things. And that's where things like usage metrics come in or even health metrics come in. So usage metric is about how people are actually using the p…”
Aug 16, 2023
Balfour: HubSpot grew by tracking user-level usage instead of account-level usage
“Like HubSpot, we had a customer, but we had multiple users on that, like customers account and to understand how to move, grow the business and how to grow the product. It actually wasn't about a usage metric at the customer level. It was about a usage metric …”