PagerDuty

7 statements across 1 episodes · 1 bullish · 3 bearish · 1 people on the record · first statement Aug 28, 2020 by Jennifer Tejada · said 58 times in 19 episodes since 2017 · across every show →

Mentions by year

brought up most by Harry Stebbings (31), Jason Lemkin (7), Jennifer Tejada (5), Rory O'Driscoll (4), Byron Deeter (3), Ted Blosser (1), Mike Maples (1), Jason Calacanis (1)

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0352017201820192020202120222023202420252026episodes it came up in
0042.5852017201820192020202120222023202420252026episodesmentions per episode
2026 9 mentions in 2 episodes 5 per episode
2025 8 mentions in 4 episodes 2 per episode
2024 1 mention in 1 episode
2023 1 mention in 1 episode
2020 31 mentions in 5 episodes 6 per episode
2019 3 mentions in 1 episode
2018 2 mentions in 2 episodes 1 per episode
2017 3 mentions in 3 episodes 1 per episode

every mention, scene by scene, with the transcript →

Everything said about PagerDuty, oldest first

Aug 28, 2020
Insight
Diversity must be managed like a core business initiative with explicit goals
“Treat it like a business initiative as opposed to a box checking exercise or something that HR owns. And with any important business initiative, you set explicit measurable goals with explicit milestone timing, timeframes, and you allocate resources and leader…”
Jennifer Tejada Aug 28, 2020 ▶ 38:12 20VC: PagerDuty CEO Jennifer Tejada on A Leader's Relationship To Risk, Insecurity, Making Decisions with Imperfect Data & What Successful Board Management Looks Like
Aug 28, 2020 negative
Insight
Leaders without self-doubt exhibit concerning levels of arrogance and narcissism
“I think anybody who runs a meaningfully sized company or is responsible for the employment of hundreds of people or has a duty of care in a leadership role is going to doubt themselves. It's natural. And frankly, if you're not, I'd be nervous about the level o…”
Jennifer Tejada Aug 28, 2020 ▶ 20:55 20VC: PagerDuty CEO Jennifer Tejada on A Leader's Relationship To Risk, Insecurity, Making Decisions with Imperfect Data & What Successful Board Management Looks Like
Aug 28, 2020 positive
Insight
Bad news never improves with age, requiring full board transparency
“So I think part of good board management is transparency. We have a no surprises policy in my team and my board because bad news doesn't get better with age.”
Jennifer Tejada Aug 28, 2020 ▶ 30:59 20VC: PagerDuty CEO Jennifer Tejada on A Leader's Relationship To Risk, Insecurity, Making Decisions with Imperfect Data & What Successful Board Management Looks Like
Aug 28, 2020 neutral
Insight
Uncomfortable team accountability is a muscle that must be built deliberately
“Like you have to build that muscle to be able to have an uncomfortable conversation within a team and being comfortable and holding each other accountable to goals and commitments that we've made. And that's a muscle that doesn't just come naturally. You actua…”
Jennifer Tejada Aug 28, 2020 ▶ 22:35 20VC: PagerDuty CEO Jennifer Tejada on A Leader's Relationship To Risk, Insecurity, Making Decisions with Imperfect Data & What Successful Board Management Looks Like
Aug 28, 2020 negative
Assertion Not checkable as stated
Early PagerDuty meetings were overly polite and unproductive, says Tejada
“And what I found was that everybody was being very careful not to get in anybody else's backyard, not to get in anybody else's grill. And it was a very nice conversation. Meetings were very pleasant, but they weren't terribly productive. And we tended to be fo…”
Jennifer Tejada Aug 28, 2020 ▶ 27:51 20VC: PagerDuty CEO Jennifer Tejada on A Leader's Relationship To Risk, Insecurity, Making Decisions with Imperfect Data & What Successful Board Management Looks Like
Aug 28, 2020 negative
Insight
Going public forces executives into fear-based, short-term decision-making
“Since I've taken the company public, you're actually kind of trained and modeled to constantly be managing risk. Like, you know, if you do this, what will the street think? If this happens, then how will that impact the stock price? And it's a lot of short-ter…”
Jennifer Tejada Aug 28, 2020 ▶ 15:03 20VC: PagerDuty CEO Jennifer Tejada on A Leader's Relationship To Risk, Insecurity, Making Decisions with Imperfect Data & What Successful Board Management Looks Like
Aug 28, 2020
Assertion Partly supported
PagerDuty shifted from mostly male to gender-balanced across most departments
“We were a deeply technical company that was mostly male when I got there, and our team is balanced across the board in most cases”
Jennifer Tejada Aug 28, 2020 ▶ 39:01 20VC: PagerDuty CEO Jennifer Tejada on A Leader's Relationship To Risk, Insecurity, Making Decisions with Imperfect Data & What Successful Board Management Looks Like
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