Mixmax

“Another core litmus test is have they made the function exponentially better within 90 days? And if you have any hesitation about that question at 90 days, it's probably not the right person.”

“If I look at my own 20 18, I think as a founder, I definitely went through kind of three stages of denial in terms of hiring senior folks on the team. And so the first thing I think you say as a founder is, you know, Hey, I don't think we need this role right …”

“Once you have product market fit, which is an entirely different topic, probably worth its own episode, assuming you do, the answer is it's probably too late already, and you should have hired them yesterday.”

“And in the past, Mixmax has achieved the almost impossible in SaaS, true viral growth, and a zero dollar CAC.”

“So I think for any founder who might not be CEO, I would almost say the rule of thumb is as soon as you have more than eight direct reports, you need to hire someone to replace yourself or at least take over most of the work. And ideally they become an entire …”

“Have they thought through the conditions, like what exactly it is that they're not satisfied with, and what it is they're looking for next, and how do they know they can't get that from their job currently, and have they even entertained a conversation with th…”

“What senior leaders on the team do for you as a founder is that they free up your time. And so the real cost to you is opportunity cost.”