Merci Victoria Grace

“A bundle is a perfect product for customers with a stable, predictable set of needs.”

“I think the next thing that I see is selling into managers instead of individual contributors. At the end of the day, it can be counterintuitive to approach it this way, but the end user is your customer, even if they're not the person who's taking out their c…”

“In venture, founders are customers, and the core loop is really similar. Evaluate, compete, and adapt. But when you're a VC, the product you're improving is really yourself and how you work with your firm.”

“In most of my working experience, I've been a leader and a manager and someone who had not just the leverage of a team around her, but also the leverage of the software that we were building, and so in venture, you have to be incredibly choosy with how you spe…”

“I hope that venture funding becomes less of a closed circle, and actually that these networks become less important, and that access to this life-changing financial tool is democratized for many more people who didn't have the incredible luck That Jana and I h…”

“If I had to choose one metric for collaboration and productivity companies, it would be revenue retention, because that tells the entire story.”

“Venture-backed companies are this outsized engine of wealth creation and societal change relative, right, to the dollars at work. Venture funding changed my life, and it changes the lives of founders and employees. And venture-backed companies have the scale a…”

“So I think the companies that get started in the next years will be companies that wouldn't have been possible if not for this seismic shift. They're going to be responding to very new needs of an increasingly traumatized workforce.”

“Almost all of these collaboration companies are proving to be counter-cyclical with COVID 19, and so far the mass adoption of remote work, I think, is really forestalling what you and I both thought would be a die-off of the first big wave of collaboration com…”

“Strong revenue growth in this sector really comes from expanding within customers you've captured, more so than just the top of funnel.”

“One of the things that's been helpful for me is I have a lot of very relevant operational experience, and so I can say, hey, let's do a working session on product market fit. I would love to talk to you about go-to-market things that are really low effort for …”

“In my experience, the number one reason that collaboration companies fail is they have a poor go-to-market despite having a high-quality product.”

“There I became the head of product and I started and ran the growth team in the effort to drive our daily active users from 500,000 to over six million in about three years.”

“There's being mean on Twitter or attacking someone on Twitter, and I think that's very different from taking a principled political stand or just sharing maybe a contrarian opinion. My experience has been, when I do things like that, which I do often. I will g…”

“You can never be too early or too excited to work with the founder. And at first I was nervous about coming on too strong or being too aggressive, but it's really not possible to oversell.”

“Being good at Twitter is a competitive advantage even though it sounds kind of silly. So, you know, a lot of organic growth flows through the conversations taking place on Twitter, and that's largely because that early core customer of a collaboration startup …”

“Over 60% of your monthly active users should be daily active users. You should have a power user curve showing customers using the product every workday and net revenue retention of over 140%.”