Insight certainty 4/5 debate potential 2/5

VCs lack operational leverage and must aggressively filter their time

Merci Victoria Grace · 20VC: Lightspeed Partner, Merci Victoria Grace on The Future of Collaboration Tools, Bundling vs Unbundling, Synchronous vs Asynchronous & What It Means To Productise The S*** Out of Venture · Jun 8, 2020 · at 6:35

Merci Victoria Grace, Partner at Lightspeed Venture Partners and former Head of Product at Slack, reflects on the lack of operational leverage when moving from tech leadership to venture capital.

0:00 / 0:15exact quote · 15.5s
720p mp4 · rendered on demand · StarZero watermark
“In most of my working experience, I've been a leader and a manager and someone who had not just the leverage of a team around her, but also the leverage of the software that we were building, and so in venture, you have to be incredibly choosy with how you spend your time and what you look at.”

quote is from the automated transcript, cleaned for reading: filler sounds and stutters are removed, nothing is rephrased. names can be misheard (the analysis reads context, assessments check outside sources). how →

More from Merci Victoria Grace

Opinion
Venture capital needs more female and diverse check-writers
“Venture-backed companies are this outsized engine of wealth creation and societal change relative, right, to the dollars at work. Venture funding changed my life, and it changes the lives of founders and employees. And venture-backed companies have the scale a…”
Merci Victoria Grace Jun 8, 2020 ▶ 32:15 20VC: Lightspeed Partner, Merci Victoria Grace on The Future of Collaboration Tools, Bundling vs Unbundling, Synchronous vs Asynchronous & What It Means To Productise The S*** Out of Venture
Insight
Silicon Valley actively rewards certain types of startup failure
“Silicon Valley really rewards some types of failure.”
Merci Victoria Grace Jun 8, 2020 ▶ 3:44 20VC: Lightspeed Partner, Merci Victoria Grace on The Future of Collaboration Tools, Bundling vs Unbundling, Synchronous vs Asynchronous & What It Means To Productise The S*** Out of Venture
Opinion
Venture funding must rely less on exclusive operator networks
“I hope that venture funding becomes less of a closed circle, and actually that these networks become less important, and that access to this life-changing financial tool is democratized for many more people who didn't have the incredible luck That Jana and I h…”
Merci Victoria Grace Jun 8, 2020 ▶ 15:22 20VC: Lightspeed Partner, Merci Victoria Grace on The Future of Collaboration Tools, Bundling vs Unbundling, Synchronous vs Asynchronous & What It Means To Productise The S*** Out of Venture
Insight
Collaboration startups fail by targeting managers instead of end users
“I think the next thing that I see is selling into managers instead of individual contributors. At the end of the day, it can be counterintuitive to approach it this way, but the end user is your customer, even if they're not the person who's taking out their c…”
Merci Victoria Grace Jun 8, 2020 ▶ 18:53 20VC: Lightspeed Partner, Merci Victoria Grace on The Future of Collaboration Tools, Bundling vs Unbundling, Synchronous vs Asynchronous & What It Means To Productise The S*** Out of Venture
Insight
Great collaboration tools need 60% DAU/MAU and 140% net revenue retention
“Over 60% of your monthly active users should be daily active users. You should have a power user curve showing customers using the product every workday and net revenue retention of over 140%.”
Merci Victoria Grace Jun 8, 2020 ▶ 21:26 20VC: Lightspeed Partner, Merci Victoria Grace on The Future of Collaboration Tools, Bundling vs Unbundling, Synchronous vs Asynchronous & What It Means To Productise The S*** Out of Venture
Insight
One human interaction can turn low NPS users into promoters
“And people move from being a zero or one NPS to being a nine or a 10 off of one human interaction, and that's It's unchangeable, because that's about human nature.”
Merci Victoria Grace Jun 8, 2020 ▶ 29:11 20VC: Lightspeed Partner, Merci Victoria Grace on The Future of Collaboration Tools, Bundling vs Unbundling, Synchronous vs Asynchronous & What It Means To Productise The S*** Out of Venture
Made with StarZero

Turn any episode into a week of clips.

This entire site, over 1,200 episodes transcribed, diarized, checked and made playable, runs on the StarZero media pipeline. Drop in your own episode and the podcast clipper finds the moments worth sharing, cuts them, captions them, and reframes them for every feed.