Jackson Square Ventures

“I think one of the strongest ways is to find some sort of aggregator. So find an aggregator of demand or an aggregator of supply to kind of solve one side of the marketplace for you.”

“If you are so focused on just the data of user acquisitions, MRR growth, whatever, especially at the early stages where it's probably only a million or so in revenue, I think you can just buy into hype too easily and make bad decisions that ignore common sense…”

“I don't think there's an opportunity to build a master transcription marketplace because there's just not enough of a difference in quality between what we do as the commodity and what a master could do.”

“I actually don't believe the same company can own both. Largely because the workflow is just completely different for commodity level and master level.”

“That's actually an important test I look at for every investment is, hey, do users outgrow the service?”

“Meerkat is actually one of my favorite examples, which was skyrocketing in terms of usage, but nothing was sustainable about it, and, you know, they got an investment, and it crashed shortly after that”

“DocuSign was a fascinating story because we had led a round, and then shortly after that, some regulations changed, and basically they lost 25% of their revenue overnight.”

“At Jackson Square Ventures, the partners here, we've invested in four unicorn companies, and three of them, Equalogic, DocuSign, and Responsys, they all had bridge rounds.”

“Somebody comes into your marketplace and spends a thousand dollars one time, and then they're gone. Or somebody comes in, spends 10 dollars a hundred times with a hundred different providers. That is much more valuable because you've got so much more data and …”