Fin, every mention
29 scenes · ← back to Fin
tap a year for its mentions
every year anyone Harry Stebbings 43Des Traynor 22Sam Lessin 6Eoghan McCabe 5Jason Lemkin 2Byron Deeter 2Guy Podjarny 1Gokul Rajaram 1
Verbatim, from the transcripts: the passages where Fin comes up
Enterprises Fear Frontier Models | Sam Altman Offers Trump 5% of OpenAI | DeepSeek Builds Own Chips · 20VC with Harry Stebbings
- ▶ 1:04:22 unnamed speaker And Fin, and Fin just got bought for 3.6 billion dollars, right?
Anthropic Buys Compute From Elon & Commits $200BN to Google | Cerebras IPO | Ramp Raises at $40BN · 20VC with Harry Stebbings
- ▶ 31:04 Jason Lemkin They're not going to rebuild Decagon or Sierra or Finn or gorgeous or any of these other, it's not that they won't build chunks of it.
Gokul Rajaram: How to Analyse for Durability and Defensibility in a World of AI · 20VC with Harry Stebbings
- ▶ 29:41 Gokul Rajaram Fin great example podium, another great example, both of them with the new products have gone to a hundred plus million in a couple of years.
Anthropic vs The Pentagon: Who Wins? | OpenAI's $110BN Mega Round | Cursor Hits $2BN in ARR · 20VC with Harry Stebbings
- ▶ 41:22 unnamed speaker Gut it and build fin on top of it.
20VC: From $6.2BN Market Cap to $2.8BN: What Is Not Translating About Navan's Public Story | Are Any Public Company CEOs Actually Happy? | Why Navan Built It's Own Customer Service AI and What it Could Mean For Customer Service AI with Ariel Cohen
- ▶ 1:53 Harry Stebbings If you're looking for a way to transform your customer service, let me introduce you to Finn, baby. 6 times in the scene
20Growth: How Wix Built a $100M Marketing Machine | Why LTV is BS and Why Time Return On Investment is the Most Important Metric | How to 10x Your Growth: What is the Next Great Channel with Omer Shai, CMO @ Wix
- ▶ 1:05 Harry Stebbings But before we dive into the show today, if you're looking for a way to transform your customer service, let me introduce you to Finn, baby. 10 times in the scene
20Product: Is the Design Phase Dead in a World of AI | Has Claude Code Crushed Anthropic Already | What Roles of a PM Are Less and More Important with AI | How the Best Product Leaders Tell Stories with Noam Lovinsky, CPO @ Superhuman
- ▶ 1:38 Harry Stebbings If you're looking for a way to transform your customer service, let me introduce you to Finn, baby. 6 times in the scene
- ▶ 43:18 Harry Stebbings If you're looking for a way to transform your customer service, let me introduce you to Finn, baby. 6 times in the scene
BVP Partner, Byron Deeter: The Future of Venture - Why Chanel vs Walmart is BS · 20VC with Harry Stebbings
- ▶ 14:03 Byron Deeter Oh, it's so cool what, what Owen and the team have done with this FIN product, and it's a great use case for AI, to be clear. 2 times in the scene
Navan Files to Go Public and Canva Pulls the Brakes: Why and What Happens? · 20VC with Harry Stebbings
- ▶ 1:06:42 unnamed speaker Eliminate 20% of your service center personnel, and the resolution rate with some third party product, like Decagon, Finn, Sierra, is 50 or 60%, then you're going to lose business pretty quickly.
Jake Saper, GP @ Emergence Capital: "We Sold Salesforce Early and Lost Out on Billions" · 20VC with Harry Stebbings
- ▶ 53:41 Harry Stebbings Like compare that to Finn, which is Intercom, who actually do it on like outcome based, which is like solution granted. 2 times in the scene
Guy Podjarny: The Future of AI Software Development - What is Real & What is BS | E1232 · 20VC with Harry Stebbings
- ▶ 46:44 Guy Podjarny One is, is indeed Intercom's bet on this autonomous agent I thought was very, very wise, uh, in Finn.
Eoghan McCabe, CEO @Intercom: Freedom of Speech, Censorship and Government Control | E1213 · 20VC with Harry Stebbings
- ▶ 3:42 Eoghan McCabe Detailed intricacies that we've built, but Finn, our AI agent, for example, is the product of over a hundred unique experiments to figure out how exactly to understand customer questions and resolve tickets. 3 times in the scene
- ▶ 9:55 Eoghan McCabe Like I said, with Finn, our AI agent, it's the product of over a hundred different experiments.
- ▶ 12:55 Eoghan McCabe At Intercom, for example, we've been using our, this AI agent fin for nearly two years, and we've not let anyone go, but we've stopped growing the size of our support team.
Jason Lemkin: Crowdstrike, WTF Happens From Here? Wiz Rejects Google’s $23BN Acquisition Offer|E1181 · 20VC with Harry Stebbings
- ▶ 39:24 Jason Lemkin Maybe Roman will tell you not, uh, you know, is intercom the best, you know, uh, Owen's gonna tell you shouting from the rooftops that theirs is their fin is the best, but you, how do you, from a check the box perspective, they're all…
Des Traynor: How to Survive and Thrive in a World of OpenAI | E1082 · 20VC with Harry Stebbings
- ▶ 9:23 Des Traynor Like we had like inbound custom bots, we had resolution bot, and now we're sitting here with Finn. 2 times in the scene
- ▶ 15:38 Des Traynor Because then there'd be no pricing pair, and then we could actually base, like, you know, we could base Finn on, like, on a far cheaper thing, and it would increase margin, you know. 4 times in the scene
- ▶ 17:04 Des Traynor The torture testing is like really about like, so it's really important that Finn stays on topic. 12 times in the scene
- ▶ 33:29 Des Traynor If I try and give the fin pitch to a lot of say, a lot of like old school banks or insurance company, they're like, whoa, horsey.
- ▶ 34:31 Des Traynor We care a lot about the ROI of Finn, and thankfully, it's kind of self-evident. 3 times in the scene
20VC: Slow Ventures' Sam Lessin on How VC Forces Certain Companies To Exist and Makes It Difficult To Finance Others, Why Cities Won't Let Scooter Companies Be Profitable and Why Dapps Are A Concern and Where Emphasis Should Be Placed In Crypto
- ▶ 12:19 Sam Lessin So I didn't tell you this, but you walked into my favorite thing, which is we're actually right now at Finn in the process of opening up a lot of the measurement technology we've built.
- ▶ 32:15 Sam Lessin I was talking last night with my co-founder at Finn, Andrew Cortina. 2 times in the scene
20VC: Sam Lessin on Why Bots Will Change Business & The Internet Has Mostly Failed
- ▶ 0:33 Harry Stebbings And on top of this, Sam is also the founder and co-CEO at Finn, which is basically like Siri, or Echo, or Google Now, except it actually works. 2 times in the scene
- ▶ 1:47 Harry Stebbings But enough from me, so now it's time to meet the main man, Sam Lesson, founder at Finn, and partner at Slow Ventures. 2 times in the scene
- ▶ 5:52 Harry Stebbings Finn now. 5 times in the scene
- ▶ 12:03 Sam Lessin I mean, our business model for Fin is extremely simple, which is we charge people for it.
- ▶ 14:10 Harry Stebbings So how do you, how do you think, and how do you at Finn plan to establish that same relationship and trust with the user and the stickiness? 4 times in the scene
- ▶ 22:03 Sam Lessin Finn has an incredible integration with it. 2 times in the scene