customer support agents

1 statements across 1 episodes · 1 bullish · 0 bearish · 1 people on the record · first statement Oct 21, 2024 by Mamoon Hamid · across every show →

Everything said about customer support agents, oldest first

Oct 21, 2024 bullish
Prediction Open · timeframe Oct 2034
Hamid: AI agents will replace human customer support within 10 years
“I think we will hopefully never talk to a customer support agent ever again. Like someone you call for the airlines, like, you know, help me my flight, I need to upgrade it, or I need to change my seat, or can you cancel it because I can't go? You know, the ba…”
Mamoon Hamid Oct 21, 2024 ▶ 11:56 Mamoon Hamid: AI - Where Value Accrues, Startups vs Incumbents & Scaling Laws | E1217 · 20VC with Harry Stebbings
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