Knoop: Zapier disables Slack notices and actively encourages employees to leave channels
Mike Knoop · Mike Knoop on Product and Design Processes for Remote Teams with Kevin Hale · Y Combinator · Mar 6, 2019 · at 39:53
Mike Knoop, co-founder of Zapier, describes Zapier's internal communication policies to combat notification overload on Slack.
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“And very early on, we set the expectation that Slack is not a tool you're expected to keep up with in Zapier. You are free to leave channels. In fact, we encourage it. Kevin Hale: That is fascinating. Mike Knoop: There's a feature in Slack where you can turn off the leave join notifications, and we turn that off. Because we wanted to give folks, like, the social comfort to be able to leave channels without feeling awkward.”
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