Knoop: Remote companies are forced to adopt better management practices much earlier
Mike Knoop · Mike Knoop on Product and Design Processes for Remote Teams with Kevin Hale · Y Combinator · Mar 6, 2019 · at 22:57
Mike Knoop, co-founder of Zapier, shares lessons learned from scaling a 200-person fully distributed company.
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“The types of things you have to do in order to be a successful remote company make you just a generally better company. They are not unique to remote. However, they, you do have to figure them out earlier.”
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Knoop: Platforms are viable when 1% of revenue could be a business
“I think I'd always, I'd heard the heuristic of like once you get big enough where you could carve off one percent of your revenue and that could be its own standalone business, like you've kind of reached a critical mass that you could actually build a platfor…”
Knoop: Zapier bootstrapped early integrations by offering partners retention, not distribution
“The value we gave to partners was around retention. If they built, they integrated with Zapier, they got access to 50, 60 at the time integrations that were maintained and scaled and were adding more to it, and they got it left for free. So it allows them to g…”