Insight
Dessaigne: Dev tool founders must be developers themselves
“And the key aspect of DevTool is that you are going to build a technical product for developers. Obviously, you need to be a developer yourself.”
Insight
LLMs can turn previously bad developer tool ideas into successful ones
“The bad ideas, the target ideas of yesterday could actually be possible to make successful now thanks to LLMs.”
Insight
Runtime developer tools are critical must-haves; build-time tools are nice-to-haves
“Doug, QA, testing, all of these ideas are build time ideas. Things, tools you are going to use when you are building the software. It happens that these ideas are mostly nice to have. You could build your product without them. What's more interesting are runti…”
Insight
Dessaigne: Runtime developer tools naturally align pricing incentives with customer growth
“The other advantage of these runtime ideas Is usage. Because the more your customers are going to grow, usually the more they are going to use your product. So your incentives are aligned.”
Insight
Dessaigne: Software libraries and frameworks are very difficult to monetize
“Another quick category, ah, that I can touch upon is libraries and frameworks. These can be great ideas. Usually open source. But they can also be very challenging to monetize.”
Opinion
Offering cloud hosting is the only way to monetize open-source libraries
“The one way you can monetize these ideas is by offering a hosting service. Think about Next.js and Verso, for example.”
Assertion Supported
Dessaigne: Dozens or Hundreds of Startups Are Building LLM Observability
“Many other companies think the same thing, and that's why we have dozens, if not hundreds, Of such companies out there.”
Assertion Not checkable as stated
Half of all Y Combinator startups eventually pivot from their first idea
“You may not realize, but 50%, half the companies in YC, eventually pivot from their first idea.”
Assertion Not checkable as stated
74% of YC dev tool startups have exclusively technical co-founders
“74% of YC DevTool companies had only tech co-founders, and that's compared to 45% for all of the other companies.”
Insight
Founders should expect to throw away 90% of their early startup code
“Rule of thumb, I would assume that you'll throw away 90% of all the code you write. So your goal at that stage is just to identify the 10% of what you're building that's actually valuable as fast as possible.”
Assertion Not checkable as stated
Algolia closed its first $2,000/month deal with only a command-line demo
“Actually, I still remember our first customer, that first meeting, when I did a demo using a command line to index content. We didn't have any API client yet. We didn't have any admin UI yet. Just a command line and then a very simple webpage to show the searc…”
Insight
Early dev tool startups must use outbound; bottom-up inbound adoption fails
“DevTool co-founders often plan to have a bottom-up adoption model where individual developers are going to come inbound, try the product, and convert. Or maybe become their champions at bigger companies. Well, I have some bad news for you. Nobody knows you yet…”
Opinion
Dessaigne: Hacker News is the best launch platform for dev tools
“The best place to launch for DevTools, I would argue, is Hacker News.”
Insight
When responding to haters online, founders should aim to convince third-party observers
“Some of them are going to be haters and be rude. Well, you should engage with them too, but your goal is not to convince them. It's just to convince any other readers who are going to read how you reply to these haters.”
Assertion Supported
Dessaigne: Early Stripe team manually onboarded customers side by side
“Early on, the Stripe team were going to their customers, small startups, and they helped them implement their own product, sitting side by side in front of the computer coding with them.”
Insight
Dessaigne: Do not hire anyone before validating product value
“Very early on, you don't even know if your product is providing value. Please don't hire anyone until you have convinced yourself you're working on the right idea.”
Insight
Dessaigne: Developers will not build on closed-source new frameworks
“Developers wouldn't implement on top of a new framework that is not open source.”
Insight
Dessaigne: New databases and APIs handling sensitive data must be open-source
“A new database would need to be open source or an API connecting with sensitive data in a CRM or maybe an EHR needs to be open source.”
Insight
Open source startups should not count on community contributions for code
“In the case of Airbyte, they got a lot of connectors contributed from the community, but I would be careful on that one. Most cases, you shouldn't count on them, because the quality of the contribution may not be up to your standards, and then you have to deal…”
Opinion
Being open source shortened Medplum's enterprise sales cycle by over a year
“Take the example of Metplum, for example, who is building a open source EHR. The fact that they are open source, I would argue, probably help them shorten their sales cycle with enterprises by a year or more.”
Insight
Charging for support incentivizes open-source startups to build overly complex products
“And finally, some open source companies charge for support and services, but I would actually discourage you to follow that monetization path because your incentive becomes to build the most complex product possible so you can charge for support and services. …”
Insight
Dessaigne: If a founder cannot sell their product, nobody else can
“If you as the founder cannot sell your product, Nobody else can.”
Insight
Dev tool founders should reach $1M ARR before hiring their first salesperson
“As a rule of thumb, I would wait to get to about one million AR before hiring your first salesperson.”
Assertion Contradicted
Dessaigne: PostHog's sales leader is also the company's CTO
“Did you know the team, the CTO, is also their sales leader? Not a business leader. Their sales leader is also the CTO.”
Insight
Dessaigne: Live demos are the best sales approach for dev tools
“You should show, not tell. Just do demonstrations. I think that's the best sales approach you can do for DevTool.”
Assertion Not checkable as stated
Algolia scaled to $10M ARR without ever using a sales deck
“At Algolia, we didn't have a sales deck before we got to ten million ARR.”
Assertion Not checkable as stated
Algolia lost deals with non-technical buyers but won with technical buyers
“When the buyer is not technical and wants a turnkey solution, we always, not always, but most of the time, we actually lose the deal. But when the buyer is technical, or if tech has a lot of influence in the decision, we win way more often.”
Insight
Dessaigne: Dev Founders Should Offer Help in Communities Instead of Pitching
“Your goal is not to sell your product just yet here. Just be helpful. Just establish yourself as the expert. And of course people are going to start knowing you and trust your brand, your company. That will help you down the line. People will think about you w…”
Assertion Supported
Dessaigne: Supabase Bundles News into Quarterly Launch Weeks for Maximum Noise
“Superbase is doing that once a quarter, bundling all their news in one week a quarter to make as much noise as they can.”
Insight
Dessaigne: Documentation is marketing for developer tools products
“Documentation is marketing. That's how people are going to interact with your product. That's actually the first place people are going after your homepage and maybe a pricing page.”
Disclosure
Dessaigne: Algolia features were not considered complete until documented by developers
“At Algolia, we decided that the feature was not ever done until the doc was done. And documentation should be written by developers.”
Insight
Developer tools companies should have their software engineers directly handle customer support
“Developers hate speaking to these level one support people who don't know anything about the product they are supporting. Engineers should do support, and that's going to lead to two great things. One, your users are developers, and when they interact with dev…”
Disclosure
Algolia waited until reaching hundreds of employees before building a support team
“Taking the example of Algolia again, we actually waited until hundreds of employees Before we built a dedicated support team. And then we actually asked our best engineering manager to build that team.”
Insight
Dessaigne: Dev tool founders should lead marketing for a long time
“Well, similarly to sales, I think founders should lead marketing for a long time, maybe forever, actually.”
Opinion
No developer tool company is happy with a traditional marketing CMO
“To be honest, even at later stage, I don't know a single DevTool company that is happy with their CMO when they have a traditional marketing background.”
Disclosure
Algolia required every engineer to execute a marketing hack every single month
“Well, early on at Algolia, we were actually asking every single engineer in the team to do what we called a marketing hack every single month.”
Insight
Dev tool startups should delay hiring dedicated developer advocates until Series A
“And probably at series A or later, it starts to make sense to hire dedicated dev advocates.”
Insight
Learning to sell is much easier than learning to communicate with developers
“Learning to sell is way easier than learning how to speak with a developer.”