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product quality

2 statements across 2 episodes · 1 bullish · 1 bearish · 2 people on the record · first statement Apr 3, 2019 by Austen Allred · across every show →

Everything said about product quality, oldest first

Apr 3, 2019 negative
Insight
Allred: Quantitative analysts consistently underestimate product quality because it resists measurement
“There's no way you can quantify product quality very well. So people who are looking at things from a quantitative standpoint underestimate it every single time.”
Austen Allred Apr 3, 2019 ▶ 56:11 A CS Education That's Free Until You Get a Job - Austen Allred of Lambda School · Y Combinator
Oct 16, 2024 positive
Insight
Product quality strictly requires utility, then usability, then craft and beauty
“First and foremost, it has to have utility. It has to serve a purpose and solve a problem for the user. Secondly, it has to be usable, right? ... And then third is craft and beauty. Obviously craft and beauty is not, like, you know, nice to have. It's absolute…”
Katie Dill Oct 16, 2024 ▶ 10:34 Why Design Matters: Lessons from Stripe, Lyft and Airbnb · Y Combinator
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