Peter Reinhardt

23 statements across 2 episodes · 7 bullish · 4 bearish · 2 people on the record · first statement Sep 6, 2018 by Peter Reinhardt · said 8 times in 2 episodes since 2018 · across every show →

On the record as a speaker too: Peter Reinhardt's record, appearances and statements → this page counts the times other people say the name.

Mentions by year

brought up most by Calvin French-Owen (4), Michael Seibel (2), Eric Migicovsky (2)

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Everything said about Peter Reinhardt, oldest first

Sep 6, 2018
Insight
Reinhardt: High pricing quotes rarely offend enterprise customers in live conversations
“I think it's really hard to offend people with price, at least if you're sitting in the same room or on the phone. It's probably Not a good idea to share pricing information via email. If you do that, then it's really easy for them to hang up, but if you're on…”
Peter Reinhardt Sep 6, 2018 ▶ 40:36 Peter Reinhardt on Finding Product Market Fit at Segment · Y Combinator
Sep 6, 2018 negative
Insight
Reinhardt: Reaching product-market fit through multi-year iterative grinds is extremely rare
“My feeling is that that's extremely rare and that, again, this is a really dangerous place to be because you can stay in this iterative mode for years. And it is unlikely that the iterations are going to get you to a good place. So I remember very clearly earl…”
Peter Reinhardt Sep 6, 2018 ▶ 19:50 Peter Reinhardt on Finding Product Market Fit at Segment · Y Combinator
Sep 6, 2018
Assertion Not checkable as stated
Segment closed a six-figure annual contract within its first dozen customers
“A dozen at most.”
Peter Reinhardt Sep 6, 2018 ▶ 41:38 Peter Reinhardt on Finding Product Market Fit at Segment · Y Combinator
Sep 6, 2018 positive
Insight
Reinhardt: Direct customer conversations teach a thousand times more than landing pages
“When you actually go and talk to a customer, if you have that conversation in the right way, you'll learn a thousand times more from that conversation than you will from than from putting up a landing page.”
Peter Reinhardt Sep 6, 2018 ▶ 23:30 Peter Reinhardt on Finding Product Market Fit at Segment · Y Combinator
Sep 6, 2018 positive
Insight
Reinhardt: Startup idea tests designed solely by optimists are invalid
“So in other words, if you have an optimist and a skeptic, and they both agree on what a valid test is, then I think you actually will end up with a good test. But if you have three optimists in a room who all agree on what a good test is, I don't believe that …”
Peter Reinhardt Sep 6, 2018 ▶ 20:57 Peter Reinhardt on Finding Product Market Fit at Segment · Y Combinator
Sep 6, 2018
Insight
Reinhardt: Anchor pricing aggressively high to discover how enterprise buyers value software
“And in fact, what will happen is when they say that's crazy, then you say, why? And then they'll explain to you how they actually value the product, and then you say, okay. And then you value it according to their logic, and you ask for that price.”
Peter Reinhardt Sep 6, 2018 ▶ 41:14 Peter Reinhardt on Finding Product Market Fit at Segment · Y Combinator
Sep 6, 2018 positive
Insight
Reinhardt: Evaluate customer feature requests strictly against your long-term product vision
“The best defense against that is having a clear product vision for where your product is going to go long term. And if you have a clear product vision for where it's going long term, it's a very simple question of, is this thing in that picture long term or no…”
Peter Reinhardt Sep 6, 2018 ▶ 43:46 Peter Reinhardt on Finding Product Market Fit at Segment · Y Combinator
Sep 6, 2018 bearish
Opinion
Reinhardt thought building a business on Analytics.js was his co-founder's worst idea
“And I was like, that is literally the worst idea I've ever heard. Like, it's 500 lines of code. You've grown a little bit. It's 500 lines of code and it's already open source. I have no idea how you build a business around that.”
Peter Reinhardt Sep 6, 2018 ▶ 10:33 Peter Reinhardt on Finding Product Market Fit at Segment · Y Combinator
Sep 6, 2018
Assertion Not checkable as stated
Segment processed hundreds of thousands of user actions per second in 2018
“I think now we're processing, you know, hundreds of thousands of user actions per second.”
Peter Reinhardt Sep 6, 2018 ▶ 15:53 Peter Reinhardt on Finding Product Market Fit at Segment · Y Combinator
Sep 6, 2018 neutral
Disclosure
Segment hired a part-time CFO around its $15M Series A
“So we hired a part-time CFO around the time that raised our series A. So we were about, at about a million in revenue and we raised a fifteen million dollar series A.”
Peter Reinhardt Sep 6, 2018 ▶ 45:24 Peter Reinhardt on Finding Product Market Fit at Segment · Y Combinator
Sep 6, 2018 negative
Insight
Reinhardt: Waiting until $10M in revenue to hire experienced executives is disastrous
“So we went from literally zero management experience, aside from what had been picked up along the way, growing from zero to 50 people, to having someone who really knew it, or two people who really knew what they were doing. That was hugely impactful, and we …”
Peter Reinhardt Sep 6, 2018 ▶ 47:07 Peter Reinhardt on Finding Product Market Fit at Segment · Y Combinator
Sep 6, 2018 neutral
Insight
Reinhardt: Finding initial product-market fit is not a repeatable process
“The problem with the first product And product market fit is that you can move the product and you can move the market because it's fit between these two things. And so what's unclear and they move in some crazy multidimensional space. And so what's the issue …”
Peter Reinhardt Sep 6, 2018 ▶ 28:27 Peter Reinhardt on Finding Product Market Fit at Segment · Y Combinator
Sep 6, 2018 positive
Insight
Reinhardt: Segment's best salespeople relentlessly ask 'why' to the point of discomfort
“The best salespeople at Segment ask why, to the point of uncomfortableness from everyone else on the team, including myself.”
Peter Reinhardt Sep 6, 2018 ▶ 32:22 Peter Reinhardt on Finding Product Market Fit at Segment · Y Combinator
Sep 6, 2018
Assertion Not checkable as stated
Reinhardt: Investors refused Segment's offer to return $600K in seed funding
“Well, we had just gotten wires for these checks, for this money, like literally a week before, right? So we called back all the investors, And we were like, well, it turns out this is a terrible idea. So what do you want us to do with the money? And almost all…”
Peter Reinhardt Sep 6, 2018 ▶ 5:48 Peter Reinhardt on Finding Product Market Fit at Segment · Y Combinator
Sep 6, 2018 positive
Insight
Reinhardt: Validating second products is far more repeatable than finding initial fit
“I think that it becomes more repeatable when you are Finding a second product. So at that point, you've mostly locked the market side, right? Because you already have a buyer. You already have a go to market motion. You already have like an area of interest, w…”
Peter Reinhardt Sep 6, 2018 ▶ 29:33 Peter Reinhardt on Finding Product Market Fit at Segment · Y Combinator
Sep 6, 2018 positive
Insight
Reinhardt: Early MVP tests are cheap and always worth running
“Usually that test is so cheap to run that it's worth running even if you decide that it was inconclusive and you should go a step deeper. But I also think that the way you framed it is actually an excuse that a lot of founders use for not doing the cheap early…”
Peter Reinhardt Sep 6, 2018 ▶ 18:09 Peter Reinhardt on Finding Product Market Fit at Segment · Y Combinator
Sep 6, 2018
Insight
Reinhardt: Minor messaging tweaks will never create product-market fit
“I don't think minor changes that it will make the difference. Now, once you have product market fit, then sure you can optimize the messaging.”
Peter Reinhardt Sep 6, 2018 ▶ 27:49 Peter Reinhardt on Finding Product Market Fit at Segment · Y Combinator
Sep 6, 2018
Insight
Reinhardt: True product-market fit is unmistakable and creates uncontrollable growth
“Frankly, I think the really big product market fit moments for every company are pretty unmistakable. Like, the Dropbox founders have called it stepping on a landmine. I just, I really don't think you can mistake it. It really happens in a way that you lose co…”
Peter Reinhardt Sep 6, 2018 ▶ 18:39 Peter Reinhardt on Finding Product Market Fit at Segment · Y Combinator
Sep 6, 2018
Insight
Reinhardt: Founders enter a death spiral when iterating for inactive users
“I think a lot of founders get caught in this sort of like all the death spiral of user feedback. Where they keep going and showing someone their product and asking them for feedback. They give them, you know, some feedback about how they could make it better, …”
Peter Reinhardt Sep 6, 2018 ▶ 12:48 Peter Reinhardt on Finding Product Market Fit at Segment · Y Combinator
Sep 6, 2018 positive
Insight
Reinhardt: Effective enterprise sales require upfront qualification, not flashy product demos
“The way good sales works is you do qualification up front. So you have some method of understanding the customer's problem better than they understand it themselves, and then you do the computation in your head as to whether your product is a fit for their pro…”
Peter Reinhardt Sep 6, 2018 ▶ 24:15 Peter Reinhardt on Finding Product Market Fit at Segment · Y Combinator
Sep 6, 2018 bearish
Prediction Not checkable as stated
Reinhardt predicts that third-party data brokering will eventually die out
“There are plenty of other companies out there that, that do stuff like that. It's gonna go away and die eventually.”
Peter Reinhardt Sep 6, 2018 ▶ 33:57 Peter Reinhardt on Finding Product Market Fit at Segment · Y Combinator
Sep 6, 2018
Assertion Not checkable as stated
Segment spent a year building a web analytics tool without getting customers
“We spent about a year building the infrastructure necessary to do the analytics and really we're not succeeding in getting any customers during that time frame.”
Peter Reinhardt Sep 6, 2018 ▶ 6:44 Peter Reinhardt on Finding Product Market Fit at Segment · Y Combinator
Jan 24, 2020
Insight
Seibel: Founders should establish demand benchmarks that convince company skeptics before continuing
“Identify a critic in the company. Identify a sign that would either, that would even convince the critic that there's something here. If you can't hit that sign within a period of time, you should move. So, like, don't trust The faith of the optimist, like, tr…”
Michael Seibel Jan 24, 2020 ▶ 32:13 YC SUS: Michael Seibel and Eric Migicovsky discuss How to Launch an MVP · Y Combinator
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