enterprise customer

“Like, right, right, like that's the kind of customer you want is like someone who's like desperate, right? And because they're desperate, they're willing to put up with kind of a shitty product. Maybe they're willing to spend a lot of time working with you, ri…”

“The low price was signaling to their customers that maybe their product wasn't valuable, or it couldn't be trusted in the long term.”

“One of the most surprising things I learned was that when a customer really wants your product, it's hard to scare them away by quoting a price that's too high.”

“People typically are wary of totally uncapped usage-based pricing, so you might want to put a cap on that.”