enterprise B to B SaaS
1 statements across 1 episodes · 0 bullish · 1 bearish · 1 people on the record · first statement Dec 15, 2023 by Tom Blomfield · across every show →
Everything said about enterprise B to B SaaS, oldest first
Dec 15, 2023 negative
Blomfield: Sub-100% NDR means fixing churn before increasing sales spend
“If your net dollar retention is below 100%, especially for enterprise B to B SaaS, something is wrong. You are churning off customers. They don't love the product. And I would invest in fixing that. Talking to customers and figuring out why they're churning of…”