e-commerce stores

“What I do admire about Amazon is whenever something is not right, they will give you a free item. They will give you free returns. And that's made me very happy in the past. And I would just recommend e-commerce stores to do the same unless they're seeing abus…”

“If you're acquiring or converting the type of customers that are going to abuse the system, you're likely converting the wrong type of customers, right? You maybe are going after the wrong target audience.”

“I don't see it going away, but I'm also seeing that some of these box companies are also, in addition to the monthly box thing, they're selling, having an e-commerce store where you can buy these items one off.”

“What I'm seeing or what I hear from friends who run e-commerce stores is, They have tried Amazon as a channel, but it's basically just cannibalizing themselves. And it's not, they prefer to keep their own brands or to be able to manage their own brands on thei…”