The Ledger
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Hartsoe: Investors often lack alignment with companies' long-term interests
“So this always irritates me that investors are not always aligned with the best interests of their companies and smart CEOs, I think are getting the message now and are a little bit better about pushing back with how they know their businesses should grow.”
Hartsoe: Calculating CLV requires only four core data points
“Ultimately all you need to calculate customer lifetime value is who is the customer and ID. Sometimes people are using email addresses. I don't recommend it, but sometimes that's all you have. The product that was purchased, the value of the purchase and the d…”