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Dennis Lennard: Non-experts often spot fundamental flaws that domain experts obscure

Dennis Lennard · Why the Best Feedback Sounds Like a Personal Attack · Jun 9, 2022 · at 25:43

Creative Navy CEO Dennis Lennard explains why non-expert team members are valuable for challenging assumptions and avoiding team groupthink.

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“That's not necessarily a given because sometimes not being an expert in something also means you have a simplistic look at things, but that might actually enable you to see those fundamental contradictions in an idea, which are easily explained the way by adding more complexity and more explanation and more fluff. But at the core, perhaps, because you don't understand all those intricate dynamics, you can also just say, yeah, but it doesn't make sense because there's a contradiction which is fundamental to the argument that you're making, or the way that you envisage this working.”

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