Insight certainty 4/5 debate potential 2/5

Stepanov: Framing work as 'with' leadership eliminates deference and enables open dialogue

Pavel Stepanov · 600 Employees Later, He Still Creates Roles for the Right Person · Dec 14, 2021 · at 8:22

Pavel Stepanov, founder and CEO of VirtuDesk, discusses organizational culture and communication norms when managing offshore virtual assistant teams in the Philippines.

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“I don't say work for you. I say, you're actually working with you all the time. That's what I tell my employees. We work together. I, there's people working with me, not for me. The reason being is because again, I want to make sure that people understand we're all working on the same team. We have the same goals. We have the same work tasks pretty much. And that's exactly what I want them to do. I want people to open up and be able to have a decent, meaningful conversation. Not just say yes, sir. You know, no, sir.”

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