Stepanov: Virtual assistant failure is the founder's fault, not the assistant's
Pavel Stepanov · 600 Employees Later, He Still Creates Roles for the Right Person · Dec 14, 2021 · at 23:33
Pavel Stepanov, founder and CEO of VirtuDesk, discusses virtual staffing management and why poor employee performance stems from leadership and organizational shortcomings.
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“Your virtual assistant is a reflection of your business, of how you are running the company. If you think your virtual assistant sucks after working with you for a certain number of years, you need to look at your business model. You need to look at your organization. What went wrong there? Even if that was a wrong hire, that's your fault, not your VA's fault.”
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