Timberlake: First virtual assistant expanded revenue by recovering missed invoices
Hope Timberlake · She Loved the Work So Much She Never Set a Number · Aug 10, 2024 · at 49:04
Hope Timberlake, co-founder of Forte Consulting, reflects on the impact of delegating administrative tasks and bringing on early operational support.
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“And then the second we had a virtual assistant, our business grew. And it was clear first couple of reasons. One, she was finding invoices and things that we hadn't followed through on, like, you know, really dumb things that, that should have been followed through, but we were too busy doing the work. And two, it just freed us up to check in on our clients and say, how's it going? And then that generated more business.”
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