The Exchanges

Every argument clarity score on this site is built from rows on this page. Each question and answer was assessed with names hidden, the host's own answers included, on four things from 1 to 5: directness (does it answer the question asked), coherence (do the ideas follow), precision (concrete details and clear references), compression (says a lot per word). The weighted mix (30/30/25/15) is the exchange score. A person's published score averages their exchange scores on raw tape only, at least 8 of them, shrunk toward the cohort mean. Full method →

Hope Timberlake no published score: only 3 usable exchanges on raw tape, and a fair score needs 8+ · coarse estimate ≈4.5/5 from 5 raw and produced exchanges record → ← everyone

Every exchange below was scored with names hidden, four dimensions each from 1 to 5. An exchange's score is 0.30·directness + 0.30·coherence + 0.25·precision + 0.15·compression. The published score averages the raw tape exchange scores and shrinks small samples toward the cohort mean, so five great answers can't beat twenty good ones. Produced feed rows count only toward coarse estimates, never toward a full score.

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5exchanges match
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Answered raw tape D 5 · C 5 · P 4 · Cm 4 4.60

Q So then, okay, I guess I, I can ask you this then. Do you see yourself pivoting from what you're doing now? Is this like you ever thought about ending the business or changing the services or?

A Yeah, no, I think, I think the big thing is, um, five, well, certainly 10 years ago and five years ago as well, I was never, I didn't want to bring on more consultants or more contractors. I just felt like managing people wasn't what I'd like to do. What I really like to do was doing the work with the clients. And that's changed. I, I, I got pretty burned out in, um, 20, 20 and 21. And, uh, I now am building a model of, of, um, expanding the bench of contractors. Um, interestingly, I don't, it will shift the kind of work I do. I mean, I will be managing people more and I'm already starting to do that. And, but I think it's a long-term strategy that'll be helpful. So it's really not changing much, especially for the outside world, but it is changing a lot for me. In terms of, okay, I no longer am at that point where I could be like, oh, I could say no to all work in July and take the month off. Now the reality is I never did that. I never have done that. Um, but that was always the, the allure of, of being your own boss and not having a lot of people reliant on you. And even though by definition, I don't owe contractors anything, uh, There is some expectation. If you want to keep them, if you want to keep them with you and you want to make sure that they don't go and get a full-time job somewhere, you need to give them enough work. So I am pivoting to being more of a manager and…

AI assessment note: “So I am pivoting to being more of a manager and delegating my, my client work”

Answered raw tape D 5 · C 5 · P 4 · Cm 4 4.60

Q So I'm curious then why you would even take your time to, to accept your call?

A Uh, because she, we're not sure that that's actually what she wants. There are, we have other, um, we have other similarities in our businesses and we do do other things together. There are times when a client wants a really, a huge number of coaches on site. And so we do, we will have, uh, agreements where we will expand so that we can meet a client's needs and, and she's part of that network. So it's not so much that's a singular goal of this meeting. We just suspect that's what, what, um, she's, she's, she's dropped enough hints along the way, but there may be other reasons that she wants to meet. And it's good to keep this relationship warm.

AI assessment note: “we're not sure that that's actually what she wants. There are, we have other”

Answered produced feed D 5 · C 5 · P 4 · Cm 3 4.45

Q What would be the first step? Cause you, you just explained a few different things that somebody would do. So what, what is the logical order?

A So I always want to start with your target customer, your target audience. And I think that's true for anything, whether it's your branding, whether it's your communication, but think about who you're speaking to, who you're trying to persuade or influence or sell to, and spend a lot of time with that architect, a lot of time figuring out Who they are, everything, the fun exercises around the shot. I mean, naming them, thinking about what they do in the morning, even if your customer is a purchaser of enterprise software licenses, and you want to think about what does that person do when they wake up? How do they get to work? Or if they're virtual, what do they do before they log on? All the different decisions they have to make, all the different stresses, all the motivators. So what inspires them, what fears they have, and make it really concrete. So you actually want to visualize a person. Think about someone, you know, or, or create an archetype where you're really getting into how is it that this person is benefiting from what I'm offering. Always start with your audience. Always start with the person.

AI assessment note: “I always want to start with your target customer, your target audience.”

Answered raw tape D 5 · C 4 · P 4 · Cm 4 4.30

Q So, um, you currently are doing about 800,000 a year now. Has your business ever done more than a million in a year?

A Uh, you know, I, I think that to be fair, I'm in a very unique situation where I have a co-founder, but we actually are sole proprietors Bound by marketing. So collectively the Forte consulting brand on the web and in terms of our email, in terms of our Dropbox is bigger. So collectively we have done more than a million. My piece is less than half of that. So I'm, I'm more or less doubling mine, but yes, um, each year though, I think what your real question is, is have we gone higher and then have we gone lower? And each year we've actually made more money. In the prior year. So, uh, collectively Forte Consulting does make more than a million dollars. Um, it's just that we, we, it comes into a couple of different bank accounts because we're sole proprietors.

AI assessment note: “collectively we have done more than a million. My piece is less than half”

Answered produced feed D 5 · C 4 · P 4 · Cm 3 4.15

Q Would you do this on a one-to-one or in a group?

A I mean, this is the thing. Entrepreneurs are so busy, right? You can't go one to one to one. Having said that, if you're doing sort of skip level type meetings, and you have an opportunity to work with someone who's hands on with a product, and that's part of how your culture is, and you can bring that in or weave that in as a question, sure. But otherwise, I think it can be, it can absolutely happen in a group setting, and it doesn't mean that you need every single person to answer the same question, but it's just more like we want to show that we are attached And all of our pieces have some connection point or connectivity. And if in an all hands meeting we have, or we create all hands meetings, if we're not even at the place where we're doing all hands meetings, and that's part of the exercise is, all right, a couple people, let's, let's, let's figure out how you're communicating what you're doing. If, when you go home at night, you know, what are you telling your parents? What are you telling your friends? And that alone can be interesting to see, like, are they Is their message clear? And sure, they don't, their message might not need to be clear forever, but it's still really interesting to hear what it is that they're saying and what resonates, and that can help inform how good of a job you're doing overall at sharing your vision.

AI assessment note: “You can't go one to one to one... it can absolutely happen in a group setting”

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