CRM

5 statements across 4 episodes · 3 bullish · 1 bearish · 4 people on the record · first statement Apr 20, 2022 by Patricia Recarte · across every show →

Everything said about CRM, oldest first

Apr 20, 2022 neutral
Assertion Contradicted
Recarte: Fewer than 5% of US lawyers actually use a CRM
“Actually less than five percent of lawyers in the States actually use a CRM, which is an interested data point.”
Patricia Recarte Apr 20, 2022 ▶ 3:03 Estonia Has No Income Tax for Companies - If You Never Declare a Profit
Feb 6, 2024 positive
Disclosure
Fairweather: Her 14-year-old son earns spending money by scraping real estate data
“I when my son, my oldest is 14, when he wants to earn extra money, when he wants to get a new snowboarding pass or whatever it is that he happens to want, that's not A birthday or Christmas or whatever, you know, I make them work for it. And so I have an extra…”
Brittany Fairweather Feb 6, 2024 ▶ 14:21 Her 14-Year-Old Was Pitching Clients at a Conference Without Her
Feb 25, 2025 positive
Insight
Golden: A CRM's Core Value Is Customer Knowledge, Not Lead Funnels
“CRM has marketing elements in it, but at the end of the day, your CRM should be where you build relationships with your customers because you build knowledge. It should be the repository of all of that knowledge of all of those interactions.”
John Golden Feb 25, 2025 ▶ 3:50 Garbage In, Garbage Out: Why Clean Data Is Your Real AI Strategy
Feb 25, 2025 negative
Opinion
Golden: Founders Prioritize Accounting Tools Over Sales CRMs
“And I think that oftentimes, you know, founders and people who start businesses, they will like invest in a marketing automation system, or they'll invest in a, you know, in, in, in QuickBooks or something for accounting, which is all necessary stuff, but they…”
John Golden Feb 25, 2025 ▶ 2:15 Garbage In, Garbage Out: Why Clean Data Is Your Real AI Strategy
Jan 20, 2026 positive
Disclosure
Cakir replaced traditional CRMs with local Markdown files and Claude
“I don't have a CRM anymore. My CRM is Markdown files on my computer, right?”
Tim Cakir Jan 20, 2026 ▶ 25:14 He Let Go of 50 People After One Tool Changed Everything
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