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Nicholas Dorn says Filestage has experienced zero enterprise customer churn
“In enterprise, we never had any churn so far in, let's say in mid-market we had, yes, so agencies and so on, but these were then people that were like saying, okay, it doesn't fit with our customer base.”
Nicholas Dorn says Filestage generated roughly $5,000 in MRR a year prior
“A year ago we were like, I don't know, making maybe 5000 MRRs.”
Nicholas Dorn says Filestage spends zero on external marketing and ads
“At the moment we have zero marketing spendings at external costs, so no Facebook, advertising, anything like that. So zero here, and then we have internal costs. And this is like, we have two, two full-time people doing marketing for us. And then it's me in sa…”
Nicholas Dorn estimates Filestage's customer acquisition cost at 300 to 400 euros
“Last time I calculated it was around, I think, 304 hundred euros.”
Filestage sees 6% to 7% monthly revenue churn on small accounts
“Six percent, seven percent, something like that.”
Filestage's monthly churn rate drops to 2.5% for larger client accounts
“And in this sector, we have like a churn rate of two percent to 2.5%, something like that.”
Filestage's smaller accounts have an average LTV of $1,500 to $2,000
“So for the smaller ones, it's between 1502 thousand, something like that on average.”
Nicholas Dorn says a typical Filestage agency client pays $100 monthly
“At the moment, like the typical smaller agency is paying around 100 dollars a month and the enterprise is paying more than its custom plans.”
Nicholas Dorn says Filestage has approximately 400 paying customer teams
“We have a customer base of around 400 paying customers. So teams.”